PYMNTS

AUGUST 12, 2019

Simply put, that means consumers’ retail experiences tend to inform their expectations for financial services, said Jim Johnson, executive vice president of FI payments and wealth for FIS , in a new PYMNTS interview with Karen Webster. To serve that customer well, we have to provide an omnichannel experience,” he said.

Payments 188

Payments Fintech US Innovation 188

PYMNTS

JANUARY 26, 2017

Vyze, a cloud-based financial technology company for retailers and manufacturers, announced Wednesday (Jan. Vyze resolves this by bringing a full spectrum of lenders to businesses so that they can provide financing to more of their customers. In a press release , Vyze said that, as of Jan.

Retail 100

Retail Customer Experience Financial Technology Online 100

Payments Source

DECEMBER 12, 2017

Financial services organizations increasingly need an unwavering commitment to customer experience in order to compete, or the competitor down the street will do it first, writes Chris Millner, a principal of financial technology and a payments consultant at North Highland.

User Experience 63

User Experience Customer Experience Financial Technology Technology 63

PYMNTS

JULY 13, 2020

Indeed, just as SMBs have fast-tracked their own digitization efforts, their financial technology partners have also found the current climate to be an opportunity to accelerate innovation and roll out new services to support their merchant and consumer users. Innovation On The Fast Track. ” Giving SMBs A Hyperlocal Helping Hand.

Innovation 184

Innovation Online Community social media 184

Abrigo

MAY 20, 2015

It’s not just the technology industry that is constantly evolving – many other industries must also remain adaptable to the changing landscape of the American consumer. Then the marketers must promote that message to both existing and potential customers. One such industry is banking.

Apple 150

Apple Comparison Mobile Innovation 150

Insights on Business

OCTOBER 16, 2018

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. For heads of payment operations, retail banking, and strategy or innovation. Monday, October 22, 2018. 10:45-11:30 AM.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

Gonzobanker

DECEMBER 19, 2022

Goes to Aaron Graft, Triumph Financial for building a payments network (for trucking) with its factoring arm becoming the second largest factor in the transportation industry while starting Triumph Pay, which is what has investors valuing the company as it is. The Smarter Bank Technology Award. Goes to MVB Financial.

Community 216

Community Fintech Industry Innovation 216

Celent Banking

FEBRUARY 28, 2017

While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. The submissions represented two approaches to Open Banking.

Innovation 100

Innovation Lending Boston Trends 100

Celent Banking

FEBRUARY 28, 2017

While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. The submissions represented two approaches to Open Banking.

Innovation 100

Innovation Lending Boston Trends 100

PYMNTS

MAY 17, 2017

One ball park and customer experience at a time. Football is a twentieth-century technological struggle.”. We think we’ve got a unique opportunity to be a technology trendsetter,” said Wright. “If Our partnership with minor league baseball allows us to be their preferred technology partner,” Legters said.

Payments 101

Payments Community Jacksonville Community Bank 101

FICO

JANUARY 19, 2018

A textbook example of this would be Amazon and eBay disrupting the retail sector. Through their own innovations and an overall advancement in technology, online retailers attracted customers away from legacy retailers with a wide variety of choices, low prices, and high convenience.

Analytics 45

Analytics Millennials Retail Data 45

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78

William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. User goes to Walgreens and registers the retail store in app. With all of these components, the offering has become more of a dashboard.

Mobile 78

Mobile Customer Experience Lending Analytics 78

William Mills

MAY 11, 2016

Banks are not experts in IT, so now they can leverage plug-and-play technology functionality. Corezoid is advocating for a “process focused” view of bank technology, by use of APIs. Going to speak about technology can be better used in the card world. This is a very sophisticated fraud detection technology! ^SR.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

DECEMBER 5, 2017

Allianz has backed startups providing complimentary technologies to auto insurance for purposes of roadside assistance ( Urgent.ly ), cybersecurity ( Argus ) and connected camera networks ( Nauto ). Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e.

Strategy 28

Strategy Marketing Analytics Innovation 28

CB Insights

JULY 16, 2017

Allianz has backed startups providing complimentary technologies to auto insurance for purposes of roadside assistance ( Urgent.ly ), cybersecurity ( Argus ) and connected camera networks ( Nauto ). Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e.

Strategy 28

Strategy Marketing Analytics Innovation 28

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Retail for a piece.

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. Addresses compliance, fraud experience and customer experience analytics. Working for the past 6 years with many banks to design their online experience.

social media 40

social media ATM Mobile Customer Experience 40

Fintech Labs Insights

SEPTEMBER 1, 2015

Alfa-Bank offers a wide range of products and operates in all sectors of the financial market, including corporate and retail lending. ArcBit aims to lever Bitcoin and Blockchain technology to connect you to the global Internet economy. Auvenir is a smarter way to audit financial statements. Dynamics, Inc.

Company 12

Company Software Analytics Mobile 12

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Their technology is basically a card with a built in computer that lets the holder to change a credit card to a different type of credit card, or perhaps even a debit card. Perhaps there is a big bank in Canada that has embraced their technology. Their application is middleware.

Mobile 40

Mobile Cards Fraud Data 40