Customer Experience Digital Strategies Online Payments 
PYMNTS
DECEMBER 22, 2020
It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said.
PYMNTS
FEBRUARY 7, 2020
Bombas has also been experimenting with its online shopping experience as a whole. In 2019, the company added Afterpay to its site as a checkout option — a move that Bombas CTO Adam Weinstock said was obvious insofar as it offered customers a friendly, fee-free financing solution with flexible payment options.
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PYMNTS
FEBRUARY 23, 2018
billion in domestic sales — Starbucks is far and away the most successful mobile payments platform in the United States. In fact, as of 2017, mobile payment use represented 30 percent of the brand’s total transactions. . — Starbucks’ $18.4 The Starbucks loyalty program also grew by 11 percent in 2017 and now represents 14.2
PYMNTS
MAY 5, 2020
percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments.
PYMNTS
SEPTEMBER 28, 2020
But Vice President Alex Burgin of Authorize.Net (a Visa solution) told PMYNTS that whether talking to a retailer or restaurateur, every SMB recognizes the need to step up its digital offering for the coming holiday shopping season.
PYMNTS
JANUARY 28, 2020
Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy.
PYMNTS
DECEMBER 30, 2020
PYMNTS’ Credit Union Innovation Playbook: New Payment Flows Edition revealed that peer-to-peer (P2P) and voice assistant payment capabilities took center stage in many credit union executives’ innovation plans, with 55 percent and 66 percent, respectively, saying they were interested in focusing on these technologies.
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