Remove Customer Experience Remove Demo Remove Fraud Remove social media
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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. Unfortunately, most banks don’t gather fraud data across payment channels or track “pre-crime events.”

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Top 10 Things You Didn’t Know About Data & Analytics in the Oracle Cloud

Perficient

Demo of Setting up OCI Streaming – short, recent youtube video explaning OCI Streaming with a demo on how to set it up (non Oracle video). Unlike the other public cloud providers, Oracle has top-rated Cloud applications for ERP, Supply Chain Management (SCM), Human Capital Management (HCM) and Customer Experience (CX).

Analytics 332
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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

While these rules were derived from improving time-on-task, they can enhance bank performance no matter what metrics a bank uses for customer, employee, or total experience (the combination of employee and customer experience). Design or pick the fastest customer experience.

Policies 195
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Financial services live at IBM Think 2019

Insights on Business

The conference holds an impressive line up of education and activities for financial leaders focused on developing a strategic point of view and prospective roadmap to lead their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Get social.

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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. General Sessions.

Chicago 97
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Finovate Fall 2016 Live Blog – Day 2

William Mills

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Demo: Logging into App without the use of password. He is funny, this is so quick, he doesn’t need 7 minutes to demo. Construct bond portfolios that are customized and optimized for each client. I need to learn more.

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FinovateSpring 2016 Live Blog – Day 1

William Mills

They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Qumram – @QumramAG – [link].