Customer Experience Demo Digital Banking Retail 
Perficient
OCTOBER 19, 2020
Financial institutions must understand the new journey customers and colleagues have embraced in 2020 and begin to change their strategy from FI-focused to customer-focused for both the front and back office. PPP onboarding ushered in a customer-centric approach – putting the customer at the heart of the digital engagement.
Gonzobanker
JULY 7, 2015
Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Bancorp Bank (Simple/PayPal et al) 1,495,558 4,499,959 3,004,401. Retail Banks $1,271,189,782.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Celent Banking
MARCH 16, 2015
Learning about the pricing practices of Telcos showed how much opportunity is left for banks in this space. I spoke on Customer Experience Orchestration in a Digital World. Demos trump powerpoint every time, and there was a good focus on this.
Gonzobanker
DECEMBER 19, 2022
Chuck Purvis, Coastal Community – Purvis waved the flag of innovation in the credit union industry, helping Coastal become famous for its usage of interactive teller machines (ITMs) and launching the Constellation Digital Banking platform. The Smarter Bank Customer Experience Award. Golden Demo of the Year Award.
Gonzobanker
NOVEMBER 18, 2014
With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. General Sessions. Online delivery?
William Mills
SEPTEMBER 25, 2018
3 second demo – combination of two methods for password – key/password and voice. Voice reads key and then can access the dashboard manager where you can then log into a variety of apps like Credit Karma, Amex, Bank, etc. Demoing from BofA chatbot that could not tell the user’s identity. 09:34 am Cashoff.
Gonzobanker
DECEMBER 20, 2019
Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. So many miles to go, retail bankers! The bank’s strategy is laser-focused.
Expert insights. Personalized for you.
520 
Let's personalize your content