PYMNTS

JUNE 20, 2019

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets. Here’s some news: Amazon is not unbeatable.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

AUGUST 7, 2019

Automotive sales are increasing going digital — and more consumers are buying more used products of all types online. Online Auto Sales. The deal is not the only recent news involving the online retail sales of automobiles. Retail Waste. Part of that comes from retail waste.

Online 112

Online Retail Trends New York 112

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

JUNE 21, 2019

Retailers, too, have higher education on their minds. Mobile Innovation. College is also a notable location for the rise of other retail innovation — including technology that is changing the QSR word, mobile order-ahead. Another hot retail trend that is also being honed on campuses is subscription retail.

Retail 100

Retail Innovation Mobile Course 100

PYMNTS

FEBRUARY 6, 2017

Is retail just the land where shelves are stocked with goods, where salespeople appear at your elbow to inquire about your quest to buy? Is retail the purview of the buy button, the screen, and should it be defined as tied to the big screen (laptop) or small screen (smartphone)? Check out Innovation Project 2017.

Innovation 100

Innovation Retail Payments Online 100

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

NOVEMBER 7, 2019

Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. The latest development in retail camera use comes from the drive-thru lanes of the fast-food industry, according to the Financial Times. Using cameras and software to recognize license plates is nothing new, of course.

Retail 103

Retail Innovation Mobile Google 103

PYMNTS

SEPTEMBER 10, 2019

Artificial intelligence (AI) and machine learning (ML) are starting to play a bigger role in retail, foreshadowing what’s to come in the new decade of the 2020s. According to PYMNTS research , AI and ML are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. Role of Data.

Retail 247

Retail Comparison Online Data 247

PYMNTS

JULY 8, 2019

Can cameras replace cashers in retail? The move, of course, is inspired by what Amazon is doing in its Amazon Go grocery stores. The paper noted that many such retail innovation efforts for grocery start in Europe. The grocery industry is making a go of it. The latest effort comes from the U.K. the report noted.

Retail 152

Retail Innovation Seattle Chicago 152

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JULY 9, 2019

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. Fast on the horizon, of course, is the new mobile network technology called 5G.

Retail 194

Retail New York City Mobile Innovation 194

PYMNTS

JULY 17, 2019

That holds especially true for service retail, where contractors and mechanics might still be more likely to quickly answer an actual phone call than respond to an email. Indeed, to many service providers, “innovation” can seem like nothing more than a buzzword, Koopman said. Of course, there are reasonable explanations for that.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). Mobile Innovation.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. When Buy Online, Pick Up In-Store Goes Horribly Wrong.

Retail 172

Retail Online Study Meeting 172

PYMNTS

NOVEMBER 27, 2019

Restaurants that are driving food innovation with carefully chosen ingredients focused on health are seeking funding to help power their growth. When I first dined at True Food Kitchen, I was so impressed with the team’s passion for healthy eating and, of course, the delicious food, that I knew I wanted to be part of the company’s future.”

Retail 101

Retail Innovation Las Vegas United States 101

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. And six in 10 shoppers said it factored into their decision of where to transact, Retail Dive reported.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

FEBRUARY 11, 2019

In a world where, as the Census says, 90 percent of retail sales still happen in the physical store, cards rule. As longtime readers of my columns know well, the 90 percent of retail sales promulgated by the Census is just an average across all categories of retail spend. percent of all retail sales, including auto, in 2039.

Online 197

Online Retail Mobile Branding 197

PYMNTS

JUNE 17, 2019

Is the store register on its way out in favor of other retail and payments innovation? In case you didn’t hear, Target faced a register outage that lasted for about 90 minutes on Sunday (June 16), which meant the retail chain couldn’t process cards or other forms of payment.

Retail 138

Retail Payments Metro Software 138

PYMNTS

DECEMBER 19, 2019

That’s because cameras are playing a much bigger role in retail, a trend that will keep gaining steam in the new decade. The Associated Press reports that cameras are, at least somewhat quietly, making inroads into a number of retail outlets in a bid to, well, get to know you. Security cameras are another area of innovation. “We

Retail 131

Retail Software Video Course 131

PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. You will observe grocery, as a retail category, is very fragmented. billion fine onto Google, claiming that their product carousel ads created an unfair advantage to small guy retailers who didn’t have the money to advertise. Then there’s Amazon.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

JUNE 7, 2019

Forget millennials, that consumer segment that is blamed for the downfall of most everything while also being the target of many innovative efforts. Single consumers are a force of nature as well when it comes to retail. At least that’s the case when talking about toilet paper – specifically, the Charmin Forever Roll. Shifting Tide.

Retail 133

Retail Millennials Online Innovation 133

PYMNTS

NOVEMBER 20, 2020

“But I think people are now realizing that there’s a convenience factor in addition to the safety factor, around getting what you want and not wasting time going to a retailer,” he added, pointing to the discrepancy of discovering items are out of stock in-store versus the certainty of ordering something online and knowing it’s coming.

Innovation 214

Innovation Retail Online Data 214

PYMNTS

JULY 22, 2020

Goldman Sachs has predicted that online shopping will expand by 19 percent each year during the next three years to come, which marks a rise from its past forecast of 16 percent. Goldman Sachs also noted that eCommerce penetration rose to more than 40 percent in May from 16 percent of retail spending domestically in the first quarter of 2019.

United States 260

United States Retail Maine Online 260

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. That might not sound like such a big deal, but it really is – at least when it comes to Amazon and retail fulfillment in the U.S. Amazon, of course, is the leader and main inspiration for such same-day delivery efforts.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

JUNE 18, 2019

Pet retail is having a moment, with innovation and other efforts helping merchants better reach owners of dogs, cats and other household animals. In a recent PYMNTS interview, company founder Andrea Chavez talked about bringing more online efficiencies to pet ownership. Chewy.com already has an online pharmacy business.

Retail 122

Retail social media Fort Worth Dallas 122

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

SEPTEMBER 30, 2020

But Johan Gerber , Mastercard ’s executive vice president of security and cyber innovation, told Karen Webster in a recent conversation that too often consumers are dealing with merchants they did shop with, but whose names showed up funny on credit card statements and weren’t immediately recognizable. “All

Cards 220

Cards Online Fraud US 220

PYMNTS

DECEMBER 31, 2020

Fast-forward to the present, and Afterpay now counts more than 11 million active customers at 63,000 retailers – and most recently reported doing $2.1 One is regulatory trends, where regulators are looking to increase competition in this field and drive innovation. The other is technological innovation. According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

SEPTEMBER 14, 2017

Halloween might be the scariest holiday (unless, of course, you’re a parent, in which case Christmas is the hands-down winner every year), but it’s not necessarily the most innovative from a retail point of view. It is consistent retail — but not necessarily out-of-the-box. billion in annual revenue.

Retail 137

Retail New York City Innovation Course 137

PYMNTS

NOVEMBER 12, 2018

In the connected age, consumers have more ways to interact with retailers than ever before. The executive also said the retailer saw an “1,000 percent increase” in purchases of pizza slices made through the SmartPay service since January 1. One of the retailers to tap into this technology?

Innovation 186

Innovation Samsung Apple Mobile 186

PYMNTS

APRIL 18, 2019

The second time is the charm — that holds true for Neiman Marcus, and the hot retail trend the chain is tapping into (again). Retailers are increasingly turning their sights to resale commerce. The latest evidence for that came this earlier this week from the high-end retail chain. Resale Factors. Resale Growth.

Retail 117

Retail Online Trends Course 117

PYMNTS

JUNE 4, 2019

Recent developments call for a fresh look at the progress being made, and what’s in store, possibly, for predictive ordering capabilities when it comes to retail. Predictive retail – or what is sometimes called anticipatory shipping – depends on fulfillment prowess , of course. Such projects are a step toward predictive retail.

Retail 132

Retail Course social media Analytics 132

PYMNTS

MAY 30, 2016

If brick-and-mortar merchants can claim anything sacred from the total encroachment of online retail on its turf, it’s the highest echelon of uber-luxurious commerce. That is, if the current trend toward dollar shopping holds — both in-store and online. billion total.

Online 100

Online Retail Branding National 100

PYMNTS

SEPTEMBER 17, 2019

In the meantime, the digital, mobile, delivery and other innovations that are taking place in this sector are also promising to impact retailers and the consumers who shop not only with mom-and-pop stores but with the bigger chains. The latest example of that comes from one of the biggest retail chains out there — Walmart.

Retail 108

Retail Georgia Houston Dallas 108

PYMNTS

NOVEMBER 14, 2019

The latest example of the power of those digitally-enabled innovative efforts comes from online freight marketplace operator Convoy. Founded in 2015, Seattle-based Convoy is among the biggest operators of online marketplaces that match truckers with shippers needing to move cargo,” the report said. Rowe Price Associates.

Innovation 116

Innovation Chicago San Francisco Seattle 116

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. From Betty Crocker to Boxed.

Innovation 135

Innovation Online Branding El Paso 135