William Mills

APRIL 26, 2017

William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. She manages all digital and social media efforts on behalf of agency clients.

social media 68

social media Customer Experience Marketing Strategies Strategy 68

Abrigo

MAY 5, 2022

In many cases, the podcasts or hosts have sizable social media followings, and all release a new episode at least once per month so you can stay up to date with the latest trends in the finance world. If you have an interesting podcast to share, please send it to marketing@abrigo.com.

Community 195

Community Lending Maine Resources 195

FICO

MAY 15, 2023

“With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As

Payments 52

Payments Video Customer Experience social media 52

PYMNTS

OCTOBER 9, 2019

Global direct-to-consumer (DTC) sales increased 12 percent — marking the 15th consecutive quarter of double-digital growth for that category, according to Charles Bergh, president, CEO and director, on the post-earnings conference call. China Experience. Digital Growth Engine. And users can take the dongle from garment to garment.

Branding 139

Branding Google social media Case Study 139

Insights on Business

FEBRUARY 10, 2019

This week the conference begins, and I hope you’re booking plans to engage with the great financial services activities and experts at the conference. Digitally transforming operations, operating models and technologies to compete in a changing industry structure. See the full Think 2019 conference guide. Useful links.

San Francisco 79

San Francisco blockchain Conference Video 79

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet.

Fintech 195

Fintech Community Regional Technology 195

Insights on Business

FEBRUARY 10, 2019

Blockchain is one of the hottest movements in the financial services industry, but people continue to question where it exists on the hype cycle at every major conference I attend. Also follow these social media platforms to stay informed with the latest updates : . –> Learn more about IBM Blockchain at Think 2019.

blockchain 128

blockchain San Francisco Industry social media 128

Fintech Labs Insights

APRIL 28, 2017

And when we focus on the technologies involved: artificial intelligence, automated financial advisory, OCR, machine learning, biometrics, and more, it is clear that the innovations we see on the Finovate stage are indicative of broader trends not just in fintech, but in the technology industry as a whole. Capitali.se FinovateFall 2015.

San Jose 28

San Jose Analytics social media Conference 28

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service. Good job. ^WM.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

Banks are not experts in IT, so now they can leverage plug-and-play technology functionality. Corezoid is advocating for a “process focused” view of bank technology, by use of APIs. Going to speak about technology can be better used in the card world. This is a very sophisticated fraud detection technology! ^SR.

Video 40

Video Lending social media Analytics 40

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. Addresses compliance, fraud experience and customer experience analytics. Social media is a special challenge since social media was not created with compliance in mind.

social media 40

social media ATM Mobile Customer Experience 40

Fintech Labs Insights

DECEMBER 1, 2015

. “Its in-depth understanding of our business needs, coupled with the strength of its data, plays a vital role in ensuring we offer the best customer experience possible.” Founded in 2007 and headquartered in San Francisco, Zopa demonstrated its technology at FinovateSpring 2008.

San Francisco 12

San Francisco social media Lending New York 12

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Robert Armiak (CEO).

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. If you are here at the conference feel free to stop by at the breaks, I’m on the front row or email me at william@williammills.com. Welcome to FinovateSpring 2018.

Security 40

Security Samsung Strategy San Jose 40

FICO

APRIL 24, 2023

Trust Bank implemented the customer onboarding and risk management capabilities using FICO® Platform , a cloud-based decisioning platform that allows companies to centralize and operationalize advanced analytics at speed to enhance customer experience, for optimal digital onboarding. “As

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

CB Insights

NOVEMBER 6, 2018

Beauty brands must consider how voice technology could be used to address shopper pain points, from offering advice to making recommendations to booking reservations. The technology demonstrated making a reservation at a hair salon, featuring a realistic-sounding conversation between the AI and a human. Product Launches.

Google 72

Google Apple Industry Branding 72

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. Their technology is basically a card with a built in computer that lets the holder to change a credit card to a different type of credit card, or perhaps even a debit card. Perhaps there is a big bank in Canada that has embraced their technology. Their application is middleware.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. Teletherapy.

Industry 101

Industry Technology Online Video 101

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78