Compliance Customer Experience Regulation User Experience 
PYMNTS
JANUARY 14, 2020
Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.
Perficient
OCTOBER 5, 2023
The judges evaluate all submissions on four criteria: functionality, integration, performance, and overall user experience. They aimed to merge financial and healthcare services sites for a seamless customer experience. Strict industry regulations posed a challenge.
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Perficient
FEBRUARY 4, 2021
By having an inaccessible site, you are turning away 26% of your overall potential market and expose the organization to compliance violations. According to the Web AIM million accessibility evaluation study , the top five compliance errors are low color contrast, missing alternative text, empty links, missing form labels, and empty buttons.
PYMNTS
DECEMBER 29, 2020
With it, financial institutions need to strengthen their compliance to mitigate the risk of running afoul of the law. Certainly, the use and availability of cryptocurrencies is another emerging area that is contending with its own unique set of compliance issues, but it is also one Wingert said appears to be closing gaps in regulation.
Abrigo
DECEMBER 22, 2023
As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. But the benefits of automation are a key part of the customer experience. Read the buyer's guide to lending solutions.
Insights on Business
JUNE 20, 2018
In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. The new advances in our portfolio include: Next-Gen Governance, Risk, and Compliance. OpenPages 8.0
Insights on Business
MARCH 26, 2018
A digital reinvention is underway in financial services, driven by the need for fraud prevention, personalized customer service, and the ability to keep pace with massive amounts of new regulations. Diamond pointed out that along with security and best-in-class user experience, a bank must play by the rules and maintain compliance.
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