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Charles Potts: Unlocking better customer connections

Independent Banker

That’s why we’ve spent the past three years educating community bankers on the why of innovation: why bankers should be thinking about innovation, why innovation is a top priority in a digital-first environment and why now is the time to act. Finding the right marketing partner.

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Banking Predictions 2024: Gray Skies Are Going to Clear Up (in 2025)

Gonzobanker

Fintechs have an increasing appetite for new products, better tech integration and diligent compliance. That adds up to opportunity for larger banks (>$100 billion in assets) to get into the space more aggressively. Big surprise, eh? Bank-offered BNPL will grow significantly. The response has been tepid, at best.

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The top lending & credit risk blogs of the year

Abrigo

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. But the benefits of automation are a key part of the customer experience.

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Use This Framework for Better Bank Innovation

South State Correspondent

Add to that a bank’s resource constraints, compliance demands, budget goals, legacy IT infrastructure and talent gaps, and innovation for a bank is extremely difficult. Many banks don’t think in terms of innovation and are not set up for innovation. Focusing on Total Experience When It Comes to Bank Innovation.

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2021 GonzoBanker Awards

Gonzobanker

It accelerated the customer move to digital and the employees’ move to some kind of work-at-home arrangement, at least in part. We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. Doug Larson.

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Using digital lending helps to reach small businesses

Independent Banker

Improving the small business loan experience is a great way to build new relationships and deepen existing ones. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Offer the ability to speed up the entire process.

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GonzoLender’s Top 5 Tips for Selecting a Loan Origination System

Gonzobanker

Let’s just get this out of the way right up front: most bankers rank going through a formal system selection process right up there with a trip to the dentist. So, having dispensed with the pleasantries we’ll move right along and in the spirit of Kramer, just say “Giddy Up!”. Online Applications and Borrower Portal.

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