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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Sure, users could watch quick bites at home in lockdown but with uncertain job prospects and large flat screens already beaming Netflix non-stop, few were willing to pay for a new service that suddenly seemed both redundant and out-of-step with the new normal. Quibi needed to move users above the FBM action line.

US 294
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Generative AI – 7 Lessons That Tate Taught Us

South State Correspondent

This month, we rolled out “Tate,” our generative AI chatbot driven by ChatGPT that was designed to increase the productivity of our employees and allow us to become familiar with large language models. Based on the scientific method, this approach enabled us to focus on the highest risks.

US 195
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Maximize Growth with Optimizely Tools: A Strategic Approach

Perficient

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251
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Outcomes: The Business Value of Experience Design (Part 2 of 8)

Perficient

This is the third in a series of blog posts sharing the results of our study on the business value of experience design. In this post, we explore the value of outcomes: ensuring that every user interaction is building and delivering on the business outcomes that the company is investing in.

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Easing The Online Shift With Integrated Invoicing

PYMNTS

In recent years, FinTech partnerships and integrations have become an integral component of providing a positive end-user experience. The company has connected its SecurePay payment gateway solution within the accounting platform, allowing for SMBs to generate invoices and receive payment without having to leave QuickBooks.

Online 150
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The New Financial Paradigm

Cisco

Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services. As companies accelerate towards a digitized and automated future, digital transformation is no longer an option, it’s a necessity.

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Are You Catering For The ‘Unhappy Path’ In Digital Journeys?

FICO

Pandemic lockdowns and social distancing pushed us online to discover how to do business with everyone from the local grocer, cafes, yoga teachers, furniture stores, pharmacies, and banks to name just a few. Our experience of these digital journeys varied enormously. Digital Consumers Unhappy With What Banks Deliver.