Remove Community Remove Customer Experience Remove Millennials Remove Security
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10 Top Banking Podcasts You Should be Listening to

Abrigo

Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S. Main Street Banking: A Podcast for Community Bankers 8. Using Data to Acquire, Engage, and Retain Banking Customers,” and “Customer Identity: Balancing Security and Seamless Banking Experiences.”

Community 195
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6 realities for banks about lending to small businesses

Abrigo

. • There is no document ping pong, and you submit everything online securely. • They intend to: • Create a better customer experience as described above. Understand and meet the desires of millennial borrowers, who will constitute 75 percent of the workforce by 2025.

Lending 150
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Survey: 88 percent of people still favor an in-person banking experience

Abrigo

CNBC said in the article, “Community-level banking, particularly from large institutions, will become more cost efficient and less personal.”. But is this what bank and credit union customers want? In late December, CNBC took a peek inside the bank branch of the future. Perhaps not.

Survey 150
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Digital Signatures Today

Independent Banker

Today, many community banks are exploring how to “go paperless”—whether for cost reasons, a better customer experience or a deliberate outreach to a younger, technology-oriented demographic. Finding the balance between ease of use, security and audit ability is critical.

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Why Credit Unions Can’t Take Member Trust For Granted

PYMNTS

Chuck) Fagan weighed in on the sense of community CUs wield as a competitive advantage. When Webster asked what lies behind such loyalty, Fagan said the CUs have, in the past, focused their clientele outreach on select employee groups or individual employers, and — over an evolutionary period — have come to focus on specific communities.

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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

As millennials rise through the ranks and within the ranks, we see the rise of what he termed “digital natives.”. They’re kind of caught in this almost like an identity crisis because the large banks have secured a message that size matters. The small banks have secured a similar message but for different reasons.”. and beyond.

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Top 5 Surprises from FICO’s Fraud and Digital Banking Survey

FICO

Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. Yet along with digital adoption, FIs are also butting up against entrenched consumer thinking that creates security risks. Tue, 07/02/2019 - 02:45.

Survey 52