Bank Innovation

SEPTEMBER 21, 2018

Bank executives from community banks and credit unions are not meeting the demands of their SMB customer as well as they think they are, according to a recent report.

Community Bank 150

Community Bank Community Meeting Report 150

PYMNTS

JANUARY 9, 2018

Community banks approved 49 percent of SMB loan applications in November, according to the latest data from the Biz2Credit Small Business Lending Index. But small business lending is only one part of the banking puzzle. SMBs demand access to robust solutions, from mobile banking to advisory services.

Community Bank 131

Community Bank Community Fintech Lending 131

PYMNTS

AUGUST 4, 2017

Are community banks missing the chance to climb aboard the faster payments train? In late July, the Federal Reserve Faster Payments Task Force released its much-anticipated report on how to strengthen and operate the U.S. faster payments system. faster payment system.

Community Bank 116

Community Bank Community Innovation Millennials 116

Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank.

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Community Community Bank social media Security 139

PYMNTS

OCTOBER 12, 2018

12) that beat the Street on headline numbers – top and bottom – based on traction in consumer spending, and also showed growth in its mobile and digital initiatives. The bank is among a trio, including Citigroup and Wells Fargo, that typically kick off earnings season. JPMorgan posted results on Friday (Oct. billion, a 2 percent gain.

Cards 143

Cards Mobile Report Community Bank 143

Banking Exchange

JUNE 14, 2021

Bank of America ranks highest in banking mobile app satisfaction, reports JD Power Retail Banking Feature Lines of Business Technology Mobile Online Tech Management Feature3 Community Banking Consumer Compliance Customers.

Mobile 88

Mobile Regional Survey Community Bank 88

Independent Banker

MARCH 31, 2022

Executive committee members tell us what advocacy issues they’ll be focused on during their terms, while board members share their words of wisdom for up-and-coming community bankers: themselves. To sum it up, these leaders are all in and all heart for community banking. We are not Wall Street banks—we are community banks.

Community Bank 239

Community Bank Community Industry Texas 239

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

Independent Banker

APRIL 30, 2022

Mobile transactions. As consumers’ changing preferences prompt community banks to deliver new technologies, here are some of the top trends to keep your eye on. Let’s look at a few of these trends, how community banks can determine if they’re right for them and how to get on board. Photo by Ridofranz/iStock.

Trends 144

Trends Payments Community Bank Community 144

PYMNTS

DECEMBER 7, 2018

credit unions and banking institutions to its platform this month, according to a report. The list of banks added to the list has been growing recently, including international ones as well. 6, Google announced that Danske Bank would support the app. The American banks are: Arundel Federal Savings Bank.

Google 130

Google Mobile Cleveland Iowa 130

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

William Mills

MAY 19, 2016

The Community Bankers Association of Georgia (CBA) held its annual spring meetings in cities across the state which this year included Macon, Hoschton and Albany (pronounced ALL-benie if you’re not from around these parts). The CBA meetings bring community bankers together to discuss opportunities as well as challenges within the industry.

Georgia 41

Georgia Community Bank Community Meeting 41

William Mills

MAY 19, 2016

The Community Bankers Association of Georgia (CBA) held its annual spring meetings in cities across the state which this year included Macon, Hoschton and Albany (pronounced ALL-benie if you’re not from around these parts). The CBA meetings bring community bankers together to discuss opportunities as well as challenges within the industry.

Georgia 41

Georgia Community Bank Community Meeting 41

Independent Banker

FEBRUARY 28, 2022

We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process. The digital world has opened vastly broader avenues for community banks to attract new customers—especially if they partner with fintechs in their endeavors.

Fintech 136

Fintech Marketing Community Bank Community 136

PYMNTS

OCTOBER 4, 2019

Bloomberg is reporting that the sale could value Finastra at $10 billion with debt included. Last year , Finastra acquired Malauzai , a provider of mobile and internet banking solutions for community financial institutions (FIs). based community market customers and Malauzai’s non-core U.S.-based based customers.

Fintech 197

Fintech Community Bank Community Leadership 197

PYMNTS

AUGUST 9, 2020

The release says the app will also come with features like real time notification and fully mobile use, which can be found from most challenger banks. Agora Services also debuted a new service to offer banking for children. Community banks have been working to innovate through collaborations with FinTechs.

Tools 168

Tools Community Bank Community Taxes 168

Independent Banker

OCTOBER 29, 2014

Finding the right place, at the right pace in a volatile and uncertain mobile marketplace. Large banks and nonbanks, merchants and technology companies are pressing to solidify their inroads into the financial transaction business. Research and everyday observation show how consumers are increasingly using mobile technologies.

Mobile 105

Mobile Community Bank Community Technology 105

Independent Banker

SEPTEMBER 30, 2021

Under Larry Wilson’s leadership, First Arkansas Bank and Trust’s branch on the Little Rock Air Force Base was named the 2020 Air Force Bank of the Year. Community banks operate on a majority of the country’s military installations. Community banks comprise more than two-thirds of the 66 banks operating on U.S.

Arkansas 168

Arkansas Community Bank Community Operations 168

Independent Banker

AUGUST 31, 2022

Social payments methods like Venmo and Cash App continue to grow in popularity, and the data is there to prove it, creating an opportunity to give customers what they want: 24/7 access to cashless, P2P and mobile transactions. So how do social payments fit in community banks’ long-term future? DJ Seeterlin, Chesapeake Bank.

Capital 94

Capital Payments social media Community Bank 94

Independent Banker

NOVEMBER 30, 2021

Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. Say a scammer calls a community bank customer and gains their trust by using information obtained from a major data breach. By Elizabeth Judd. Examples of remote authentication fraud.

Fraud 160

Fraud Strategy Community Bank New York City 160

PYMNTS

JULY 16, 2019

JPMorgan posted second-quarter earnings on Tuesday (July 16) that showed strength in consumer-facing operations and double-digit gains in mobile customers, reflecting continued traction across digital banking efforts. Management has said the bank has seen more than two million accounts opened through digital means. billion.

Mobile 108

Mobile Cards Community Bank Conference 108

PYMNTS

JANUARY 15, 2019

In what is becoming what seems to be a familiar theme as banks report earnings, trading revenues plummeted at the end of last year, but other drivers remained intact. The earnings miss is the first one for the banking giant in almost four years. The company said that average mobile customers were up 11 percent to 33.3

Mobile 139

Mobile Lending Cards Community Bank 139

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. A relationship-based, community focus in a digital world. learn more.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

JULY 31, 2017

A new report from FIS finds small businesses continue to feel fed-up with their big banks, despite a rebound in large bank loan approval rates for SME borrowers. The research, published last week, found that there are more aspects to small business banking than borrowing money that are frustrating SME customers.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

JANUARY 18, 2017

In Britain, for example, Atom Bank released a mobile-only mortgage service that allows homebuyers to upload their purchasing documents and share them using an app. Similarly, fellow British bank Barclays announced it would be offering an app-based small business loan service that can approve loans of up to £25,000 in less than an hour.

Data 100

Data social media Report Community Bank 100

Independent Banker

OCTOBER 31, 2022

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. billion-asset Sunwest Bank in Sandy, Utah.

Community Bank 91

Community Bank Community Customer Experience Data 91

PYMNTS

OCTOBER 6, 2020

“Nobody wants to go into bank branches, nobody wants to touch cash anymore, and people are increasingly comfortable living their lives through their phones,” Britt said, per CNBC. “We We’re a mobile app, and that’s how we deliver our services.”. billion people – will likely be using online and mobile banking services by 2024.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

Independent Banker

APRIL 30, 2022

While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. Name: Alpine Bank.

Community Bank 91

Community Bank Community Illinois Online 91

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 14) @News_CUInsight – CUInsight is an independent source of news on the credit union community.

social media 150

social media Lending Community Community Bank 150

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. A relationship-based, community focus in a digital world. learn more.

Lending 195

Lending Community San Antonio Survey 195

Independent Banker

OCTOBER 1, 2022

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Shielding sensitive customer information from prying eyes remains a chronic industry challenge. Bob Hickok.

Data 91

Data How To Community Bank California 91

PYMNTS

JUNE 20, 2018

Solopreneur, independent contractor, freelancer, gig worker – regardless of the name, micro-business owners can largely agree that, when it comes to traditional banking, they’re often left out in the cold. They make the engine run,” said Mike Butler, CEO of community FI Radius Bank.

Community Bank 101

Community Bank Community Fintech Survey 101

Gonzobanker

APRIL 25, 2024

Once upon a time, First Southern Farmers, Merchants & Community Bank & Trust (or FSFMCBT, for short), a community bank in Anytown, USA, was renowned for its neighborly charm. When Calvin DoRight founded the bank in 1948, delivering exceptional customer service was his dream.

System 133

System Training Community Bank Management 133

PYMNTS

DECEMBER 27, 2019

“SMBs have traditionally been underserved by Main Street banks and payment providers,” he said, adding that historically, the banking industry has positioned itself to service SMBs with physical bank branches. Open banking wasn’t the only disruptive trend for SMB financial services this year. An Evolving Landscape.

Community Bank 132

Community Bank Fintech Data Community 132

PYMNTS

DECEMBER 11, 2020

Synctera Brings 'FinTech As A Service' To Community Banks. FinTechs want to offer compliant banking services, while community banks want new ways to grow deposits. Report: Digital Lender SoFi Eyes IPO Via SPAC. Trackers And Reports. The FinTech as a Service launched Tuesday (Dec.

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

SEPTEMBER 26, 2019

That’s according to PYMNTS’ latest Credit Union Tracker , which pointed to consumers’ rising demands for mobile-friendly platforms and faster payments services. Reports noted that Congress this week is acting on the proposed SAFE Banking Act, which would enable financial institutions to legally extend their services to marijuana businesses.

Lending 108

Lending Community Bank Community Fintech 108

PYMNTS

OCTOBER 12, 2017

Banking giant JPMorgan reported results that bested Wall Street estimates on Thursday, buoyed in part by strong growth in its card business and mobile initiatives. In the consumer and community banking segment, revenues were up 6 percent year on year to $12 billion. Revenues were $26.2 billion, down from the $3.18

Cards 109

Cards Mobile Community Bank Conference 109