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How to prepare for FedNow: 5 Steps for your financial institution

Abrigo

Takeaway 1 Implementing the FedNow Service can help reduce interbank obligations, expand market reach, and enhance customer experiences. Takeaway 3 By following this 5-step plan to prepare for FedNow, your institution can avoid unnecessary risk and optimize the new service. Customize your FedNow plans Customization is key.

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Why boosting your check fraud prevention is worth the effort

Abrigo

You might also like this on-demand webinar explaining how fraudsters use checks to their advantage. Takeaway 2 Community banks may face challenges seeking reimbursement for breach of warranty claims filed with other FIs. “Fraudsters use this to their advantage and wield sophisticated tools.

Fraud 221
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5 Big reasons to go digital with SMB & commercial lending

Abrigo

Automating SMB and commercial lending elevates your customer's experience From making it easier to apply to speeding up loan closings, automation can helps make business lending customers and staff happier. You might also like this on-demand webinar, "Strategies to grow your commercial loan portfolio." They are: .

Lending 195
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How Community Financial Institutions Can Regain the Small Business Lending Market

Abrigo

In today’s banking world, community banks are focused sharply on shareholders’ expectations for growth in earnings and return on equity. So, how can community banks support earnings and ROE growth in the face of intense regulatory scrutiny and competitive pressures on profitability? Watch Webinar.

Lending 195
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The top lending & credit risk blogs of the year

Abrigo

download NOW Takeaway 1 The most popular blog posts on the Abrigo site reflect many of the priorities community banks and credit unions had in 2023. Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings.

Lending 221
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AI and generative AI use cases in banking: 6 real-world examples

Abrigo

How banks and credit unions use genAI today Short supporting copy. You might also like this webinar, "The check's in the mail: Understanding and preventing check fraud." They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience.

Examples 221
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The Customer Problem Resolution Secret

South State Correspondent

The larger your bank, the more likely your customer is going to be satisfied with how their problem turned out. Conversely, the smaller your bank, there is a 60% correlation to being unhappy with the outcome of your resolution. Why Customer Problem Resolution Matters. Solving problems is central to customer service.