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How Financial Institutions Focus on Customers Is Key

Abrigo

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. Stay Up-to-Date On Lending Best Practices. Alison Trapp, Abrigo’s Director of Client Education, will moderate the discussion.

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Community banks stand to gain from blockchain — if they work together

Payments Source

Collaboration will help make up for cost concerns from adopting the technology and ensure that the core vendors get the message of community banks’ interest.

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JPMorgan Results Show Active Mobile Customers Up 12 Pct YoY

PYMNTS

JPMorgan posted second-quarter earnings on Tuesday (July 16) that showed strength in consumer-facing operations and double-digit gains in mobile customers, reflecting continued traction across digital banking efforts. Other consumer lending, excluding credit cards , was down 6 percent year on year to $352 billion.

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JPMorgan’s Mobile User Growth: 11 Pct. In Q1 2019

PYMNTS

Fresh off headlines tied to JPMorgan CEO Jamie Dimon’s appearance on Capitol Hill and a shareholder letter that pointed toward resilient economic fundamentals in the United States and the promise of digital banking, the bank posted first-quarter results that topped expectations. Provisions for credit losses were flat at $1.3

Mobile 108
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Digital mortgage platforms: Cool tech with an attitude

Gonzobanker

There’s no hotter topic in the mortgage lending space right now than point-of-sale platforms. Anyone who has attended a recent industry conference can attest to the obnoxiously long lines at the Blend , Roostify and MortgageHippo booths – to name just a few. Lend wisely. Someone is obviously handing out free drinks.

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JPMorgan Q3 Sees Strong Card Spend, Mobile Growth In Double Digits

PYMNTS

In the consumer and community banking segment, revenues were up 6 percent year on year to $12 billion. Trading in fixed income and currencies, along with commodities, was weighed down by a double-digit drop in fixed income trading. Excluding special items, said Lake, the loss rate on auto lending was only 41 basis points.

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JPMorgan Points To Healthy Consumer Spending; Card Transactions Jump 10 Pct.

PYMNTS

But drilling down a bit, to get a sense of the state of the consumer, retail banking saw fourth-quarter profit rise by about 5 percent to $4.2 Management said on the conference call with analysts following the earnings release that average total loans, excluding loan sales in home lending, were up 3 percent year over year.

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