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How Can Real-Time Decisions Improve the Customer Experience?

PYMNTS

With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience? Joe received a BA in Economics from Lewis University and an MA in Economics from the University of Illinois at Chicago.

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How Experiential Retail Is Giving Physical Stores An Edge

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As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. So, what constitutes experiential marketing for retailers? Wine and cheese for the shoppers?

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Post-Toys R Us, Retailers Vie For Experiential Toy Shoppers

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Retailers are doubling down on toys amid a gap in the market left by the bankruptcy of Toys R Us. toy retailer Hamleys , for instance, is eyeing a potential New York City location for a flagship store. The atmosphere comes as brick-and-mortar retailers have to differentiate themselves from their eCommerce counterparts.

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Retail Goes Remote

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It’s what’s turned the retail word upside down as consumers with their mobile devices have decided they’d rather buy from their couch with their mobile phone than schlep to the mall. In other words, kick the door wide open to remote retail. Meeting the consumer where they are. That’s the mantra of innovators everywhere.

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Grocery Round-Up: SNAP’s Delivery Expansion, Amazon’s No Charge Pick-ups And The Store Building Binge

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In the longer run, the service will grow over the next several months to the grocer’s 570 retail locations throughout California, Illinois, Pennsylvania and Florida. Prime members in more than 2,000 locations can also receive unlimited free, two-hour delivery from Amazon Fresh and Whole Foods Market on orders of $35 or more.

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Taking The Convenience Store Uptown, Upscale And Omnichannel

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But Foxtrot, a small company out of Chicago, is reinventing convenience store retail and taking it uptown. It’s an ambitious business model, which so far has been limited to eight locations in Chicago, but certainly enough to prove the concept for LaVitola, who is an investment banker by trade, and his team. percent.

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Taking The Convenience Store Uptown And Upscale

PYMNTS

But Foxtrot, a small company out of Chicago, is reinventing convenience store retail and taking it uptown. It’s an ambitious business model, which so far has been limited to eight locations in Chicago, but certainly enough to prove the concept for LaVitola, who is an investment banker by trade, and his team. percent.

Chicago 130