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Credit Card Issuers Struggle to Meet Evolving Customer Expectations

Banking Exchange

Study finds that midsize credit card issuers report greater drop in customer satisfaction levels compared to national counterparts Retail Banking Financial Trends Feature Feature3 Financial Research Cards Payments.

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Why Amazon And Other Retailers Are Turning To Biometrics

PYMNTS

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Larger Trends.

Retail 264
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Decoding QR Codes: Retailers Embrace Simple, Secure Touchless Payments Option

PYMNTS

In the inaugural QR Code Payments Tracker® , PYMNTS explores the latest in the world of QR codes, including new implementations at retailers and payment providers, the security concerns facing this payment method, and the pandemic’s effect on the development and rollout of QR code-enabled payment options. Retail Environment.

Retail 207
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The Rise Of Card-on-File Commerce

PYMNTS

Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Not surprisingly, to make consumers more comfortable shopping and checking out in their stores, retailers have rushed to enable a “ contactless ” payment experience. Uber and Starbucks pioneered it.

Cards 147
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Why The Biggest US Retailer Will Stick To Stamps

PYMNTS

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Now, a new report is asking a good question: What if the post office expanded its retail offerings?

Retail 169
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Retail ?Armageddon? Predictions Spur Alternative Scenarios

PYMNTS

As retail reopens and starts to spur some optimism for the future, a dark number appeared on the scene on Tuesday (June 10). Coresight released a report that says 25,000 retail storefronts will close by the end of the year. However, this shift does not portend a complete abandonment of brick-and-mortar retail.

Retail 131
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How QSRs Are Driving Retail Innovation Via Emerging Tech

PYMNTS

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. According to a new study from the National Restaurant Association and Technomic, 22 percent of consumers used kiosk ordering last year. Pickup Windows.