PYMNTS

DECEMBER 9, 2019

Cards over cash – specifically, debit cards over cash. And debit card transactions, the report notes, have become the most widely used payment method , ahead of cash, at least as measured by value. consumers surveyed made more than half their payments with cards, at 54 percent of payments or 24 transactions.

Study 140

Study Payments Cards Survey 140

Bank Innovation

OCTOBER 28, 2016

Turns out even millennials don’t care that much about mobile payments. According to a report presented by the tech consultancy Accenture at Money20/20, the number of those of us in North America who use our mobile phones to pay at the point of sale hasn’t changed in the slightest since last year, Read More.

Millennials 150

Millennials Mobile Study Payments 150

PYMNTS

JULY 18, 2017

Turns out millennials are not the different-kind-of-banking-breed some had thought. In a survey held from the end of June into early July and conducted by SurveyMonkey , the web-based survey firm queried more than 1,000 adults above the age of 18, 290 of which were defined as 18- to 34-year-olds: millennials. And guess who won out?

Millennials 144

Millennials social media Survey Online 144

PYMNTS

OCTOBER 5, 2018

The stated goal, according to new CEO Jim Brett – is for the brand to build back its audience particularly among millennial shoppers. And as Karen Webster noted in a commentary on the rise of the Bridge Millennials – and what it will mean – merchants are not wrong to be a little obsessed with this group of consumers. “We

Millennials 128

Millennials Retail Branding Mobile 128

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

Study 100

Study Millennials Retail social media 100

Bank Innovation

MARCH 30, 2016

” For Millennials, the cry might as well be, “I want my mobile banking.” ” About 67% of Millennials now use mobile banking, according to a study released today by the Federal Reserve. For Gen Y, the rallying cry was, “I want my MTV.”

Millennials 150

Millennials Mobile Study Marketing 150

PYMNTS

OCTOBER 5, 2018

The stated goal, according to new CEO Jim Brett, is for the brand to build back its audience, particularly among millennial shoppers. And, as Karen Webster noted in a commentary on the rise of the bridge millennials – and what it will mean – merchants are not wrong to be a little obsessed with this group of consumers. “We

Millennials 122

Millennials Retail Mobile Branding 122

PYMNTS

SEPTEMBER 20, 2016

It’s still technically summer for a few more days, but we already know how shoppers — Baby Boomers and millennials — are going to shop this holiday season. But how are Baby Boomers and millennials going to gift this year? Those millennials simply just say, “No, thanks.”. So, what are millennials buying? Who’s online?

Millennials 100

Millennials Online Groups Study 100

PYMNTS

DECEMBER 24, 2019

However, after almost 50 years, it began to fade in the 1980s, disrupted by the emergence of store-branded credit cards. Yet, instead of offering the option to pay now and buy later, the credit cards reversed the order of operation and allowed customers to buy now and pay later over time. That’s not all.

Millennials 139

Millennials Branding Trends Retail 139

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. By its measures, merchants pay $3.13

Fraud 124

Fraud Retail Online Study 124

PYMNTS

SEPTEMBER 30, 2020

Many consumers are shying away from physical stores, however, leaving these high-end merchants scrambling to develop strong online presences. Customers from these generations often seek to avoid the debts and fees that accompany credit cards, too, making them less likely than older consumers to use credit cards.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

SEPTEMBER 19, 2016

The saying that it’s better to give than receive might not be totally lost on millennials , because most millennials are planning on spending significantly more this holiday season than last year. So, what are millennials going to spend their money on this holiday season?

Millennials 100

Millennials Survey Video Mobile 100

PYMNTS

MAY 4, 2020

Nearly 50 million credit card customers in the U.S. said they have had their credit limit slashed or their card closed in the past month as lenders move to minimize their risk amid the COVID-19 shutdown, a new study revealed. The sample size was 2,552 adults, including 1,230 adults with personal credit card debt.

US 243

US Survey Cards Study 243

PYMNTS

MARCH 1, 2018

Once payments are disbursed, cards can be used to make online and in-store purchases, withdraw funds from an ATM, transfer funds or pay bills. Can a cash back program help millennials avoid the debt trap? As it turns out, millennials are more afraid of debt than of death. About the Tracker.

Millennials 102

Millennials Trends Cards ATM 102

PYMNTS

DECEMBER 6, 2019

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. However, they are also hesitant to pay for those new experiences with credit cards or other traditional financing options. How Bridge Millennials Are Driving More Demand For Flexible Payments.

Millennials 219

Millennials Payments Retail Apple 219

PYMNTS

DECEMBER 31, 2020

This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. This study showed that consumers display significant interest in real-time payments once they fully understand them. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

Chris Skinner

JULY 26, 2018

Things we’re reading today include … This Is the Bank with the Worst Reputation in America Metro Bank has a credibility problem Why bank mergers are always riskier than markets think Study Reveals Millennials Shun Banks with Poor Online Service Starling Bank card design reflects ‘how we actually use our … The post Things worth (..)

Metro 157

Metro Millennials America Study 157

PYMNTS

JUNE 1, 2020

Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Part of that includes reminding consumers to use their contactless cards when they check out in their stores (if they have one) or their mobile wallets (if they choose). Uber and Starbucks pioneered it.

Cards 147

Cards Study Maine Payments 147

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

JANUARY 1, 2021

PYMNTS has tracked those changes every step of the way via exclusive research , Tracker reports and studies, starting on March 6, a full 10 days before the country – or large swaths of it – were locked down. For the purposes of this exercise, we’re going to describe the “typical” grocery shopper – a bridge millennial, a 36-year-old mom of 1.93

Study 362

Study Survey Exercises Cards 362

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. Consumers won’t be walking up to a cashier after standing in a checkout line to swipe a card when they visit a store.

Online 197

Online Retail Mobile Branding 197

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

NOVEMBER 27, 2019

To make things easier for shoppers, Walmart is also introducing an online gift finder and will launch a digital toy catalog on Nov. Consumers are most concerned with getting good deals around the holiday season, according to a recent study by Deloitte. Gift Finder. It also said “ uncertainty over trade ” could potentially harm sales.

Trends 130

Trends Millennials Retail Study 130

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders.

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

OCTOBER 1, 2019

The steady drumbeat of tech has brought purchasing from bills and coins to cards and contactless payments – done across all manner of devices and through pushes, taps, swipes and waves, at any time. The study found that consumers’ interest in contactless payments was up 5.4 percent of the bridge millennials and 42.2

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

APRIL 23, 2019

This might be a ploy to retain T-Mobile customers, but it’s also intended to appeal to consumers without any real affinity for a more traditional financial services provider, including the highly coveted millennial, as well as the unbanked and underbanked. This study showed that checking accounts were the most wanted service (87.3

Millennials 145

Millennials Mobile Study Branding 145

PYMNTS

FEBRUARY 11, 2020

Consumers have long grown accustomed to online shopping, but familiarity does not necessarily result in increased purchase volumes. They may spend hours browsing retailers’ online or mobile websites, only to abandon the items placed in their carts — the digital equivalent to window shopping. BNPL Solutions and Breathing Room .

Millennials 130

Millennials Retail Mobile Online 130

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . consumers who have at least one credit or debit card and mobile device revealed that 24 percent would be “very” or “extremely” likely to switch to the new generation of banking.

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

APRIL 9, 2020

The latest Mobile Wallet Adoption 2020 study notes that while penetration is good and the market potential for mobile wallets is estimated at $2.3 percent of total retail sales, excluding online and vehicle sales.”. Et tu , Millennials? Walmart Pay works on both Apple iOS and Android, and “… 81.2 percent in 2019.”.

Mobile 140

Mobile Apple Cards Millennials 140

PYMNTS

JANUARY 16, 2020

Convenience is key in the retail sector, especially in eCommerce, where merchants with frustrating or complicated online shopping processes can easily lose customers. Millennials have matured financially, but many remain wary of using traditional credit to buy even routine or small-ticket items. How Millennials Are Driving BNPL Growth.

Millennials 130

Millennials Mobile Retail Branding 130

PYMNTS

JULY 24, 2019

And it’s not just millennials. I know that [the space often] gets lumped with millennials, but it’s really cross-generational. We don’t really have a lot of mobile wallet [support] right now despite having a lot of mobile users for our customer base, and the reason is that we’re primarily credit card-focused,” Boris said.

Case Study 110

Case Study Study Mobile Millennials 110

PYMNTS

MARCH 23, 2017

Vantiv, the credit card payment and processing company, has found via new research that there are increasing disparities in subscription spending habits from one generation to the next. Vantiv found that more than 70 percent of millennials have a product subscription, while 89 percent have a service subscription.

Millennials 124

Millennials Online Study Strategy 124

PYMNTS

DECEMBER 30, 2019

According to Down Detector , an online platform tracking website issues, Venmo’s problems increased in the late morning and continued into the early afternoon. Thousands of users reported multiple difficulties during the time period, including complaints about cards being declined as well as an inability to pay various bills and rent.

Millennials 130

Millennials Cards Study Software 130

PYMNTS

MARCH 30, 2020

Debit cardholders often choose this payment method because it is more secure than carrying cash — which cannot be recovered if lost — and may safeguard them against spending more than they have, which is not the case with credit cards. Rising generations show a keen interest in debit cards, according to a new report.

Cards 165

Cards Security cryptocurrency Payments 165

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246