PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

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Innovation Retail Maine Security 174

PYMNTS

SEPTEMBER 30, 2020

It’s happened to almost all consumers: They’re idly perusing their credit card statements when they come across completely confusing, seemingly random charges from businesses they don’t recognize in locations they’ve never visited. Consumers panic and call their issuers to question these charges.

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Cards Online Fraud US 220

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. And in B2B payments, virtual cards are helping firms manage spend in real time.

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Retail Data Trends Online 187

PYMNTS

JULY 15, 2020

Apple Card — the iPhone-based credit product launched last summer by Goldman Sachs , Apple and Mastercard — is expected to be a hot topic on Goldman’s earnings call Wednesday (July 15). To use Apple Pay, customers tap the card icon in the Afterpay app, which then activates the Afterpay card in the Apple wallet.

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Apple Cards Innovation Conference 243

PYMNTS

DECEMBER 9, 2020

When Home Depot announced last month its plans to acquire HD Supply Holdings , it wasn’t just a sign of expansion for the home improvement retailer. For a consumer-facing retailer, these workflows can be unfamiliar and add a flood of friction into the sales process. The Outsourced FinTech Opportunity.

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Innovation Fintech Cards Payments 297

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. These lanes allow customers to order and pre-pay online and pick up at a designated time. Loyalty, too, is a source of innovation. Pickup Windows.

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Innovation Retail New York City Minnesota 153

PYMNTS

NOVEMBER 16, 2020

In Beyond the Card: Toward the Cardless and Contactless Future , a PYMNTS and i2c Inc. Physical cards are changing form, as some NFC-capable mini-cards are being embedded in rings and other wearables. This development is fitting, considering the degree to which commerce has shifted online since the pandemic.

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Cards Payments Innovation Customer Experience 239

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. Disney’s anticipated Disney+ , for instance, will reportedly launch on Nov.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JUNE 27, 2019

That sense of hope is a big part of childhood, and it applies as well to retail aimed as children, as least going by current developments involving Toys R Us. That news is another recent development in the world of children’s retail, where innovation continues. Retail Recommendations. Hope springs eternal.

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Retail Innovation US Report 124

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As But we at Citcon believe it will also be marked as the year that prompted stunning innovation across industries. 2020 will be remembered by most as a year of trial. "As

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Retail Payments Online Marketing Strategies 211

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

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Retail Innovation Course Trends 127

Bank Innovation

JANUARY 23, 2018

EXCLUSIVE – The two fundamental keys to most challenges retail banks and payment companies face on the innovation front are personalization and efficiency, according to Alberto Corvo, a founding partner at fintech focused investment firm Motive Partners.

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Innovation Retail Fintech Payments 186

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. Key Data Points: The portion of consumers shopping and paying for retail goods online increased 34.9 percent use debit cards and 42.1

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Data Innovation Payments Millennials 277

PYMNTS

JULY 8, 2019

Can cameras replace cashers in retail? The project also could grow to include app or loyalty card identification of shoppers to further the frictionless commerce and payments ideal. The paper noted that many such retail innovation efforts for grocery start in Europe. The grocery industry is making a go of it.

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Retail Innovation Seattle Chicago 152

PYMNTS

JUNE 21, 2019

Retailers, too, have higher education on their minds. Mobile Innovation. College is also a notable location for the rise of other retail innovation — including technology that is changing the QSR word, mobile order-ahead. Another hot retail trend that is also being honed on campuses is subscription retail.

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Retail Innovation Mobile Course 100

PYMNTS

DECEMBER 21, 2020

Kroger customers can now expediently and simply order gift cards for curbside pickup in addition to their supermarket items at 1,900 of the chain’s locations throughout the nation, according to a Monday (Dec. 21) announcement from Blackhawk Network.

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Cards Branding Customer Experience Innovation 159

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

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Banking Trends Retail Trends Community Bank 151

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. According to Suchit Bachalli , CEO of Unilog , thanks to the market's acceleration as a result of COVID-19, the industry is on the cusp of some major innovation.

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Online Marketing Payments Operations 275

PYMNTS

NOVEMBER 7, 2019

Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. The latest development in retail camera use comes from the drive-thru lanes of the fast-food industry, according to the Financial Times. But recent changes have sparked even more interest and innovation from commerce operators.

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Retail Innovation Mobile Google 103

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

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Innovation Payments Branding Cards 223

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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Innovation Video Course Meeting 245

PYMNTS

AUGUST 28, 2020

Gourab Basu , vice president of global network processing at Visa, tells PYMNTS how deep learning keeps card (and card not present) transactions flowing. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Chipotle’s Chief Restaurant Officer On What’s Next For Restaurants.

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Retail Los Angeles San Francisco Online 208

PYMNTS

OCTOBER 2, 2019

It’s not exactly high time for legal online gambling yet – that comes in early 2020, with the Super Bowl and then the NCAA college basketball tournament – but the betting season is certainly heating up on more ways than one. And that new fuel comes as the legal online and mobile gambling industry in the U.S. Payments Innovation.

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Online Houston New Jersey Innovation 134

PYMNTS

MAY 16, 2019

That provides a rough idea of some of the motivation behind Mastercard ’s latest effort in payments and commerce innovation — an effort described in depth in a new PYMNTS interview between Karen Webster and Amnah Ajmal, Mastercard’s executive vice president of core products. Not Just A Number. FinTech Role.

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Innovation Payments Fintech Cards 170

Bank Innovation

NOVEMBER 17, 2016

It may not be easier to identify sound credit risks today, but retailers certainly have more opportunities — and customers are taking advantage of that. A TransUnion report released Tuesday indicates that December typically sees a doubling in the amount of private-label cards opened by consumers, and this number has Read More.

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Retail Online Cards Report 150

Bank Innovation

MARCH 6, 2017

Today, Bank Innovation releases its most significant redesign and relaunch since the site initially dropped online in 2009. We hope you love the new Bank Innovation. When we started Bank Innovation, while the crosswinds of the credit crisis were still swirling, we were the lone voice for innovation at banks.

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Innovation Online social media Operations 150

PYMNTS

FEBRUARY 11, 2019

Consumers won’t be walking up to a cashier after standing in a checkout line to swipe a card when they visit a store. In a world where, as the Census says, 90 percent of retail sales still happen in the physical store, cards rule. percent of all retail sales, including auto, in 2039. Sure, more terminals in the U.S.

Online 197

Online Retail Mobile Branding 197

PYMNTS

JULY 28, 2020

consumers did at least some shopping online as of April 11 — a figure that had risen to 35.7 Consumers are also changing how they pay for their purchases, with a recent study finding that debit card spend was up 11.7 Debit cards are also being used to more quickly pay workers who need fast compensation now more than ever.

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Cards Rhode Island Payments Online 212

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. But the biggest innovations are coming to online retail.

Retail 132

Retail Branding Online New York 132

PYMNTS

MARCH 10, 2020

In today’s top payment news, retail remains a bright spot in the markets, Ant Financial has rolled out a strategy for digital evolution in China, and the Consumer Financial Protection Bureau (CFPB) filed a suit against a Cincinnati-based bank. Payments Stocks Plummet While Retail Remains A Bright Spot. and EU.

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Strategy Retail Marketing Payments 197

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144

PYMNTS

JUNE 17, 2019

Is the store register on its way out in favor of other retail and payments innovation? In case you didn’t hear, Target faced a register outage that lasted for about 90 minutes on Sunday (June 16), which meant the retail chain couldn’t process cards or other forms of payment.

Retail 138

Retail Payments Metro Software 138

PYMNTS

OCTOBER 21, 2020

Customers are shopping online more often and are more frequently opting for contactless payment methods in stores, for example. One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. Forty-six percent of U.S.

Retail 174

Retail Payments Report Trends 174

PYMNTS

DECEMBER 21, 2020

While it initially focused on currency in online checkouts, the company has branched out to work on checkout and fraud detection, integrating with companies like Shopify , Magento , BigCommerce , WooCommerce and Salesforce Commerce Cloud , according to the the report. Data from the IBM U.S. billion, the report says.

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San Francisco Innovation Fraud Capital 245

PYMNTS

NOVEMBER 8, 2018

To bring its fashions to new markets, Zara plans to roll out a global online platform. With the launch, the retailer will expand its efforts to 106 new markets, Chain Store Age reported. The retailer plans to have curated collections for its merchandise, along with a visual tour offering called “stories.”

Online 129

Online Retail Branding Regional 129

PYMNTS

JUNE 16, 2016

It’s no wonder why retailers love gift cards – they are known to drive foot traffic, increase revenue, boost their customer base and complement retention efforts. But as consumers continue to move toward a digital option for their gift card needs, could a retailer’s dream turn into an actual nightmare?

Retail 100

Retail Cards Fraud Data 100

PYMNTS

JUNE 5, 2019

Cards (as in prepaid, stored-value cards that consumers can use for gambling, payroll and a variety of other uses, many of them novel) are only half the battle. To get a sense of how the world of payments and cards has changed, Cregan told Webster a story about a conference he attended in Las Vegas in 2009. Take payroll cards.

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Cards Las Vegas Innovation Mobile 158