NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards
PYMNTS
MAY 22, 2020
There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. cardholders across a range of age and income groups. Our data suggests that card customer service departments must be equipped to address these fundamental concerns.
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