Cards Community Customer Experience Risk Management 
Abrigo
MAY 8, 2024
Seeing generative AI use cases can help bankers, risk managers, and financial crime professionals better understand it. They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience.
South State Correspondent
JANUARY 30, 2024
The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience. Technology-forward banks spend as much as 16.4%
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South State Correspondent
OCTOBER 26, 2023
Identity management, ID proofing, preventing account takeovers, limiting card-not-present risk, the rise of social engineering on remote workers, and more cyber-crime-as-a-service offerings had most of the buzz. This will present some customer experience and technological hurdles for many financial institutions.
Gonzobanker
DECEMBER 14, 2023
Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.
Abrigo
FEBRUARY 27, 2020
They are routinely experiencing processes that add costs, delay turnaround times, and can lead to inconsistency in pricing and risk management. The types of inefficiencies and delays are those that can also result in unhappy customers and staff.
PYMNTS
NOVEMBER 7, 2018
Data-driven efforts aided by technology have been able to match the best cost of capital to the right borrowers, he said, and in the aforementioned 39 percent growth in the custom loan activity, he said that local community and regional banks are looking for higher quality borrowers. “At
Independent Banker
OCTOBER 28, 2014
In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Drew McMullen, a partner and managing director for Sense Corp. They have lots of options.
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