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Weekly Wrap: Luge Capital courts early-stage fintechs, as payment providers rustle with UX and data privacy

Bank Innovation

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: Canadian venture firm Luge Capital’s approach to fintech investments; How banks are navigating Zelle’s UX as transaction volume grows; and […].

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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

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Open Banking Meets Instant Payments At The Online Checkout

PYMNTS

And those three years have given rise to a slew of new companies capitalizing on that initiative all over the world, as well as established companies making their mark. PayDirect is higher-converting, primarily because it just has a much better UX (user experience) than online card payments or bank transfers,” he explained. and Europe.

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Chime, Challenger Banks And The Challenges Of (Lofty) Valuations

PYMNTS

What shall we make of private fundraising rounds that make valuation leaps, tacking on billions of dollars with each new capital raise? Now: Market caps are a simple, loose shorthand for how much it would take to acquire a company (without necessarily taking into account capital structure).

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i-exceed Unveils Appzillion 3.1 with Enhanced Security, UX

Fintech Labs Insights

New security features include static analyses reporting, enforce geo-fencing, biometric authentication, as well as the ability to add multiple encryption layers for further security automatically. with Enhanced Security, UX appeared first on Finovate. The post i-exceed Unveils Appzillion 3.1

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Chime, Challenger Banks And The Challenges Of (Lofty) Valuations

PYMNTS

What shall we make of private fundraising rounds that make valuation leaps, tacking on billions of dollars with each new capital raise? Now: Market caps are a simple, loose shorthand for how much it would take to acquire a company (without necessarily taking into account capital structure).