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Addressing the Need for Personalization in the Financial Services Industry

Perficient

Your brand is the beacon of authenticity for a personal experience. What does your brand portray to the market? In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. Learn – Preferences and Interactions.

Industry 294
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Mobile Ordering, The New Window To Winning Over Millennial Consumers

PYMNTS

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

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Why getting digital banking right could prove vital in the Gulf

NCR

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher.

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What consumers demand of banking loyalty programs and how to exceed their expectations

NCR

A loyalty program is made up of a diverse collection of consumers, from baby boomers to digitally native millennials, all with different expectations of loyalty programs and what the accompanying rewards and promotions should be. Focus on simplifying the user ‘shopping’ experience. The value of choice.

How To 45
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Banks Must Up Their Social Media Game to Connect with Digital Natives

Gonzobanker

Here are examples of how some organizations have made use of social media to achieve results: Increased brand awareness – Chime consistently posts a variety of content, and its Instagram profile, with the brand’s signature green theme and modern imagery, has amassed more than 933K followers. Yes, that’s a lot of Benjamins.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

Customers can store all of their online profiles in one secure location to improve user experience. Branded version is available. ^KT. Fiserv is meeting that need for FIs and millennials. Industry leader Fiserv is tackling the issue account opening for Millennials. Walk through the purchase experience.

Video 40
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Look Who’s Making AI Intelligent Again

Fintech Labs Insights

ExxonMobil, Glympse, iHeartRadio, MasterCard, and Parkopedia are the first brands to join the platform. First, it helps them meet customers where they are by operating in the same channels in which their consumers spend hours a day, such as Facebook. PayPal expands Facebook Messenger capabilities.

America 12