Remove Branding Remove Fintech Remove Millennials Remove User Experience
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Banking for the Digital Generation: Attracting & Retaining Millennials

NCR

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

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France’s Joko FinTech Gets €1.6M To Help Consumers Earn Credit Card Rewards

PYMNTS

Our ambition with Joko is to build a strong brand, a product used by millions of people that retailers reward on a daily basis, by putting technology at the service of the user experience,” said Xavier Starkloff, Joko CEO and co-founder, according to EU-Startups.

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The growing interest in digital banks

Insights on Business

Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.

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The Great Credit Card Program Outsourcing Debate

PYMNTS

For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. That raises several questions for FIs, FinTech firms and payment service providers as they figure out how to best navigate this changing world.

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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

As millennials rise through the ranks and within the ranks, we see the rise of what he termed “digital natives.”. Against that backdrop, said DeRosa, financial firms are getting more comfortable with a “minimum viable product” that may not be at the forefront of innovation but helps establish a foothold from a brand perspective.

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Why getting digital banking right could prove vital in the Gulf

NCR

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher.

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What consumers demand of banking loyalty programs and how to exceed their expectations

NCR

Banks face pressure as consumers are given more opportunities to compare and switch services, not to mention the rise of the dynamic fintech sector. Focus on simplifying the user ‘shopping’ experience. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

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