Branding Customer Experience Regional User Experience 
Perficient
OCTOBER 5, 2023
Excellence in Governance: Dana- Farber Cancer Institute Leaders of the Pack- Financial Services: UBM Regional Excellence- North America: Mecklenburg County These three projects have earned the distinction of being finalists for the remarkable digital experiences they provide their visitors. LanguageLine managed translations.
South State Correspondent
APRIL 27, 2022
Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience.
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PYMNTS
MARCH 24, 2020
The answers, as Payrix has discovered, may differ depending on whether a merchant customer is looking at payments from a monetization perspective or whether they are focused on payments from a customer experience standpoint. Consider the case of Uber, where, as Butler said, payments themselves are part of the product.
NCR
APRIL 16, 2018
Like many regions across the globe, the Gulf is currently going through a period of change in the banking industry, which is presenting challenges for local institutions but also creating opportunity. Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher.
PYMNTS
JULY 5, 2017
Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences.
NCR
SEPTEMBER 5, 2017
While expanding the set of rewards available through an online redemption store is one option for financial services brands, it’s also important to consider the role of offline, in-store engagement redemption solutions – as this mechanism for engagement is experiencing somewhat of a renaissance in popularity.
NCR
APRIL 6, 2016
Banks around the world now have an excellent opportunity to create new business, increase loyalty, improve customer experience and mitigate risk using the vetted identity information they have worked so hard to build. For instance, in the Scandinavian region banks have been selling authentication services to third parties for years.
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