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Banks can take cues from challengers on digital customer acquisition: Gartner

Bank Innovation

Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273
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Santander to launch Openbank in the US

The Paypers

Santander has launched a new national, digital offering in the region of the United States under the Openbank brand, aiming to improve customer experience.

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Dunkin Earnings Go Light On Digital Acceleration

PYMNTS

The digital shift is coming late to Dunkin’ Brands. We have scaled back our national media spend and paused on launching new potentially complex limited-time offers,” he said on the call. “We Our marketing leadership team continues to create, assess and refine a phased approach for relaunching our brand responsibly at the right time.

Las Vegas 156
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10 Lessons From The Small Business Banking Conference

South State Correspondent

This conference is crucial because it provides insight into small business banking and has a good mix of essential banking-focused topics with a heavy emphasis on the customer experience. Other banks focused on the customer experience, while others looked at technology that enhanced cross-selling.

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Voice Technology Makes (Sound) Waves At QSRs

PYMNTS

Bensen also trains its proprietary natural language processing technology based on the menu data restaurants give them, and works with those restaurants to develop a tone of experience, ensuring the system’s responses are coherent with the client’s brand image. The Voice AI Market.

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Bahrain Development Bank Selects TCS BaNCS Global Banking Platform to Speed Up Innovation

Bobsguide

Sanjeev Paul, Group CEO, Bahrain Development Bank, said, “BDB’s digital transformation program is a key pillar of delivering on the Bank’s vision to build BDB as a sustainable, industry leader and trusted partner for entrepreneurs in Bahrain, helping them to grow their businesses into successful and regionally competitive enterprises.

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How To Live Forever In The Financial Services Space

PYMNTS

We now have three brands under us – UAE Exchange, Xpress Money and via a shareholder vehicle, Travelex. For example, we were the first in the Middle East region in 2006 to close the loop by sending back a text alert to the remitter that the beneficiary had collected the money. Today many countries are moving to national ID programs.

How To 136