The Financial Brand

DECEMBER 27, 2020

As banking executives define their 2021 goals, they must commit to improving digital experiences, leveraging data and honing human skills. The post 3 Resolutions for Digital Banking Success in 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Branding Data Big Data 43

The Financial Brand

NOVEMBER 22, 2020

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Trends Branding Data 43

The Financial Brand

NOVEMBER 2, 2020

Digital transformation is not solely a tech and data challenge. The post 4 Ways to Improve Bank and Credit Union CX Without Technology appeared first on The Financial Brand. Retail bankers must first address the essentials, including journey mapping.

Technology 42

Technology Branding Retail Data 42

PYMNTS

JULY 18, 2019

Drilling down a bit, and as detailed in the playbook, the data revealed that as many as 40 percent of smaller banks planned to focus on rolling out new products over the next three years, while only 8 percent of large banks said they were interested in doing the same. Smaller Is Bolder? and beyond. The Courage Factor.

Innovation 155

Innovation Study Technology Millennials 155

The Financial Brand

OCTOBER 27, 2020

Creating a hybrid marketing/IT position could help break data and cultural logjams and improve both personalization and customer engagement. The post Now Hiring: Banks & Credit Unions Need Digital Transformation Architects appeared first on The Financial Brand.

Branding 34

Branding Data Marketing Customer Experience 34

Bank Innovation

NOVEMBER 27, 2019

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 29, 2019.

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Video Fintech Operations Customer Experience 259

The Financial Brand

NOVEMBER 29, 2021

The post 6 Digital Banking Transformation Trends for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Banking still lags in several key areas of transformation. The difference now is that the urgency to move forward quickly is much greater.

Trends 43

Trends Digital Banking Banking Trends Analysis 43

The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

Retail 43

Retail Banking Trends Analysis Trends 43

The Financial Brand

OCTOBER 20, 2021

Most banks and credit unions approach innovation by product or channel, leaving them struggling to keep pace with digital banking leaders. The post How Financial Institutions Can Stop Chasing Their Tail Digitally appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 41

Banking Trends Analysis Digital Banking Trends 41

The Financial Brand

JULY 25, 2021

The post 6 Global Megatrends Impacting the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

JULY 25, 2021

The post 6 Global Megatrends That Are Impacting Banking’s Future appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

AUGUST 29, 2021

Clear strategies and definite actions are needed. The post 10 Factors That Will Determine Banks’ Future Relevance appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Banks and credit unions no longer have a cushion of time to meet competitive challenges.

Banking Trends 43

Banking Trends Analysis Strategy Meeting 43

The Financial Brand

AUGUST 4, 2021

The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Successful digital banking transformation requires prioritizing what is needed today against what's required for the future.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

The Financial Brand

JANUARY 17, 2022

Understanding the importance of financial wellbeing and changing customer behaviors has improved customer engagement at BBVA. The post BBVA Sees Results From Commitment to Financial Wellness appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 35

Banking Trends Analysis Trends Branding 35

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

OCTOBER 12, 2020

Why banks and credit unions can (and must) begin using AI tools to improve CX and transparency and to make innovation a core competency. The post 4 Pandemic Tech Trends That Will Permanently Alter Banking appeared first on The Financial Brand.

Trends 43

Trends Innovation Tools Branding 43

The Financial Brand

JANUARY 6, 2019

The post Top 10 Retail Banking Trends and Predictions For 2019 appeared first on The Financial Brand. 2019 banking trends and outlooks from financial services leaders and influencers as well as financial institutions from around the world.

Banking Trends 33

Banking Trends Trends Retail Branding 33

PYMNTS

FEBRUARY 22, 2017

The company rolled out a new tool last June, Verifast: Palm Authentication, which uses biometric identification technology for financial institutions to assure the identity of customers visiting their brand locations. “We think voice is a really interesting way to enhance the customer experience.”

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William Mills

SEPTEMBER 7, 2016

Data can be used to advise clients on where their money is going and provide suggestions on saving money. Data and Analytics are a profit center rather than something that just needs to be managed. Turning Data into Insight and further into Action. With GoodData can productize the data and more.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

MAY 15, 2019

We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Visa — One Market Center. Founded: 2013.

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Innovation blockchain Technology Groups 78