Community Banks in Ill., Ind., Set Plans for Branch Closings
American Banker
NOVEMBER 28, 2016
Two Midwest community banks plan to close a total of 11 branches and record charges to pay for the shutdowns.
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American Banker
NOVEMBER 28, 2016
Two Midwest community banks plan to close a total of 11 branches and record charges to pay for the shutdowns.
ABA Community Banking
JUNE 17, 2020
The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment. The post When Will Retail Banking Return to ‘Normal’? appeared first on ABA Banking Journal.
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Independent Banker
MARCH 15, 2015
Customer contact centers are reshaping retail service for the technology age. Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. Bob Meara, retail banking expert.
ABA Community Banking
APRIL 5, 2024
Customer satisfaction with retail bank branches is much higher than average when banks deliver the fundamentals of customer service, according to a new bank customer satisfaction survey by J.D.
South State Correspondent
MAY 31, 2023
The advent of generative artificial intelligence is about to shift branch strategy again to re-raise the question – how can we get the most out of our branches? Likely, it might be a combination of the above, but setting a branching strategy should dictate capital allocation, branch layout, marketing, and staffing.
American Banker
AUGUST 18, 2016
Citizens Community Bancorp in Eau Claire, Wis., said it plans to close four branches in Walmart stores in mid-November.
Independent Banker
JULY 31, 2022
Fallout from recent global events presents an obstacle to generating revenue for community banks. As we enter budgeting season, the answers might be found in a mix of strategies. It’s certainly an interesting time to be a community bank, but there are still plenty of ways to make efficiencies with an eye on profitability. ?
American Banker
SEPTEMBER 6, 2016
Under pressure from regulators and consumer advocates, brick-and-mortar banks are now offering overdraft-free accounts. But online-only and community banks still have them beat as the type and number of fees associated with big-bank checking have multiplied.
American Banker
JULY 20, 2016
Executives at several minority-owned community banks nationwide, including OneUnited Bank in Boston and Carver Federal Savings Bank in New York, say they have received a windfall of deposits in recent weeks, coinciding with the introduction of the Black Money Matters Project.
American Banker
AUGUST 16, 2016
Old Dominion National Bank in McLean, Va., has hired Stephanie Lykins-Harvey, formerly of Cardinal Bank in McLean, as director of retail banking.
American Banker
JULY 14, 2016
JPMorgan posted strong gains in consumer deposits and mobile users, and other big banks are expected to do the same. It could be a sign that megabanks are indeed stealing market share from regional and community banks.
American Banker
MAY 24, 2016
CenterState in Florida and Union Savings in Connecticut are adding specialists to their retail locations at a time when many other banks are cutting back or have been relying heavily on universal bankers.
American Banker
SEPTEMBER 15, 2016
The scorcher at Wells is giving some community bankers an opening to differentiate themselves from larger institutions that seem fee-dependent or "too big to manage.".
American Banker
OCTOBER 7, 2016
Mid Penn Bank in Millersburg, Pa., is expanding its retail presence in one of the state's fastest-growing counties.
American Banker
DECEMBER 28, 2016
As the banking environment demands a different skill set for those operating leaner branch networks, institutions should look at tellers as a longer-term human resource with growth potential.
American Banker
OCTOBER 3, 2016
banks climbed nearly 6% year over year, to $11.3 trillion, even as the total number of banks and branches declined. Total deposits at U.S.
American Banker
SEPTEMBER 1, 2016
The inconsistency between what millennials say on surveys and their actual behavior should make bank marketers skeptical about building programs around such research.
American Banker
JANUARY 2, 2017
Is your bank effectively mitigating the risk of 'managing to metrics'? The phony-account scandal at Wells Fargo illustrates how sales quotas can incent bad behavior. Or could it be in danger of becoming a 'cargo cult'?
American Banker
OCTOBER 4, 2016
has agreed to buy a pair of branches from Pacific Western Bank in Beverly Hills, Calif. First Foundation in Irvine, Calif.,
American Banker
OCTOBER 7, 2016
Berkshire Hills Bancorp in Pittsfield, Mass., plans to accelerate its growth in upstate New York by opening regional headquarters in Albany.
American Banker
JANUARY 4, 2017
Almost 40 years ago, a rock music legend asked a question that too many banks are failing to address today.
American Banker
MAY 25, 2016
The company, which has closed a fifth of its branches in recent years, hopes underbanked clients will boost traffic at its remaining locations. TCF Financial in Minnesota has launched a set of products targeting low-income customers.
American Banker
OCTOBER 19, 2016
Record deposit growth, improved expense management and strong revenue gains from mortgage banking boosted Umpqua Holdings profits in the third quarter.
American Banker
DECEMBER 12, 2016
The focus of banks' sales practices should be less about unit-based incentives, and more about developing a full relationship with customers and doing what's in their best interest.
American Banker
NOVEMBER 29, 2016
In his 22 years, he built Umpqua from a sleepy local bank into a regional powerhouse and internationally recognized brand. Ray Davis is stepping down as Umpqua's CEO at yearend and transitioning to a new role as head of its year-old innovation lab.
American Banker
NOVEMBER 23, 2016
Belmont Savings in Massachusetts isn't trying to fire or replace its employees who work the phones pursuing sales leads, but it has made some technological investments to get more out of them.
American Banker
NOVEMBER 18, 2016
Banks should focus on strategies to ensure their sales incentives programs actually help drive profits. Otherwise, their rewards programs are at risk of adding zero benefit to their bottom line.
American Banker
NOVEMBER 1, 2016
has rebranded its banking unit to reflect its expansion beyond the Tarheel State. billion-asset company said in a press release Tuesday that Bank of North Carolina is now BNC Bank. BNC Bancorp in High Point, N.C.,
American Banker
OCTOBER 26, 2016
The latest tale of wrongdoing tied to the financial services industry is the outcome of a smart customer-centered strategy that went awry. Now, bank customers will ultimately suffer the most.
American Banker
DECEMBER 22, 2016
At a time when individual accountability at corporations is mounting, here is how compliance officers can detect and prevent fraud occurrences within their own firms.
American Banker
OCTOBER 12, 2016
About two-thirds of banks that close branches will lose deposit share in their impacted markets in time. Here's how to prevent customers from leaving your bank.
American Banker
SEPTEMBER 12, 2016
Years of branch closures and job cuts are paying off for banks in the form of much-improved efficiency ratios. But with low interest rates still crimping profits, banks remain under pressure to continue reducing expenses.
American Banker
JULY 13, 2016
Jack Kuntz, president and chief executive at American Savings Bank in Portsmouth, Ohio, recently put his personal cell phone number on a billboard off Interstate 71 in Cincinnati as part of an advertising campaign for his $260 million-asset institution.
American Banker
JUNE 3, 2016
Aspiration, a nonbank that is working with a Boston bank, has a model that is proving that some clients will voluntarily pay fees. Bankers have long complained that customers are fee averse.
American Banker
SEPTEMBER 21, 2016
is planning to shutter 16 branches in connection with its acquisition of Standard Bancshares in Hickory Hill, Ill. First Midwest Bancorp in Itasca, Ill.,
American Banker
AUGUST 2, 2016
What was true in the late 1700s, the 1970s and the 1980s is still true today: bank customers want to interact with real-life people when managing finances.
American Banker
AUGUST 3, 2016
Consistent marketing doesn't mean your offer gets better with each try, but it increases the odds of making a pitch when your customers are actually listening.
American Banker
OCTOBER 21, 2016
Even if the cross-selling scandal is unique to Wells Fargo, banks nationwide will need to prepare for added regulatory scrutiny. Here's how.
American Banker
NOVEMBER 16, 2016
has agreed to sell its only Alabama branches to Guardian Credit Union in Montgomery, Ala. SouthCrest Financial Group in Woodstock, Ga.,
American Banker
DECEMBER 6, 2016
Flushing Financial in Uniondale, N.Y., million on a recent property sale, part of a series of moves as it restructures its balance sheet.
American Banker
AUGUST 18, 2016
Banks in cities such as Seattle and New York are getting creative with branching, adding some that are smaller than modest apartments.
American Banker
SEPTEMBER 15, 2016
plans to close six branches later this year following its acquisition of Baylake in Sturgeon Bay. Nicolet Bankshares in Green Bay, Wis.,
American Banker
AUGUST 8, 2016
billion-asset holding company said in a press release Monday that the fixed- to floating-rate subordinated notes are due in 2026.
American Banker
SEPTEMBER 13, 2016
First Midwest Bancorp in Itasca, Ill., has entered a sale-leaseback agreement with Oak Street Real Estate Capital in Chicago.
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