Boston Customer Experience Technology Trends 
Celent Banking
FEBRUARY 1, 2017
This is the third article in a weekly series highlighting trends and themes from Celent’s Model Bank submission process. Customer experience initiatives are typically the most numerous. Digital banking subsidiaries : Many banks are finding that existing systems are too rigid to accommodate a truly digital experience.
PYMNTS
NOVEMBER 24, 2020
Customers who access their accounts can use them to unlock their vehicles and power many of their features remotely, and many had long requested such a security upgrade from Tesla. Other companies are leveraging advanced technologies like artificial intelligence (AI) and machine learning to boost their onboarding solutions.
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PYMNTS
FEBRUARY 21, 2017
Retailers are scrambling to figure out the best ways to provide a more tailored and engaging experience. Providing a personalized experience is becoming more important as smart devices everywhere already provide it via technologies like machine learning and artificial intelligence. Welcome to the age of instant gratification.
PYMNTS
SEPTEMBER 27, 2017
We all want to know what ‘it’ is it in our technology, our clothes and our personal lives.”. But despite the general interest in the area, the conversations around innovation and what’s next in technology isn’t always directed at women, or particularly tailored to their interests. And physical.
Fintech Labs Insights
MARCH 14, 2024
Related: The 37 Biggest Fintech Conferences & Events in 2024 Mercury Adds Subscription Monitoring to its Banking Services Best New Fintech Products & Trends of 2024 (Feb update) Some events pay referral or listing fees, which could impact positioning.
PYMNTS
APRIL 2, 2018
Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.
Celent Banking
FEBRUARY 28, 2017
This is the next article in a weekly series highlighting trends and themes from Celent’s Model Bank submission process. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience.
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