Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. Both One Community Bank (OCB) in Oregon, Wis., Versluys says.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

FEBRUARY 27, 2019

These market conditions may not seem ripe for FinTech innovation, but where there are challenges, there are opportunities. Michael Sassoon, CEO of banking and technology firm Sasfin , recently told PYMNTS about some of the country’s biggest hurdles in small business FinServ — and what technology innovators hope to do about them.

Technology 190

Technology Industry Innovation Big Data 190

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. One of the most recent developments comes from Spain-based bank Santander. 5G Promise. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

JANUARY 25, 2019

It is, in part, why businesses are digitizing and adopting technology, as they look toward software solutions that can unlock information more quickly. With more on-premise and cloud-based solutions operating in the back office, enabling all these systems to communicate and share data with each other is not a given.

Data 173

Data Survey Analysis Software 173

Accenture

APRIL 6, 2021

This is the first in a series of in-depth thought leadership pieces on Open Banking in the Middle East. This one explains Open Banking and outlines key considerations for the Open Banking journey. Subsequent pieces will focus on the business case for banks in the region and lay out the actions they need to take….

Leadership 285

Leadership Regional Customer Experience Banking Trends 285

NCR

JUNE 12, 2017

Any bank embarking on a journey towards omni-channel service delivery will have many questions to answer and challenges to overcome along the way, as I explore in this whitepaper. One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved.

Operations 82

Operations ATM Customer Experience Examples 82

NCR

JANUARY 16, 2017

In the UK alone, for example, there were 29 new banking licence applications in progress in 2015, and the likes of Apple Pay and Google Wallet are making great progress in developing innovative new services to entice customers with the promise of better value and convenience. More simplified operations.

Trends 40

Trends Retail Customer Experience Resources 40