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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Why The Bank-FinTech Relationship Is More Complicated Than Conflicted

PYMNTS

Citi, Standard Chartered, Bank of America, HSBC and Credit Suisse, for example, all reported third-quarter profit increases from the same period last year. That POV is reinforced by analysis such as this, which paints those longstanding banks almost as survivors subject to inevitable decline, even as they enjoy reasonably good fortunes. “So

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The Rise Of ‘Intelligent Engagement’ In Corporate Banking

PYMNTS

FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management. on faster payments, but in North America, said DeLuca, the underlying trends and drivers are the same as they are across the globe — namely, there is a drive for openness and less friction in payments.

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Nearshore Software Development in Action: What Delivery Success Looks Like

Perficient

Fortunately, our nearshore software development team, also known as Perficient Latin America, has more than 15 years’ experience with successful virtual project delivery. In some cases, delivery teams will also have UX or UI designers, DevOps to support infrastructure needs, and/or Scrum Masters.

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Temenos to Acquire Kony: So What?

Gonzobanker

Any overlaps between Akcelerant in loan operations and Avoka in sales/origination appear to have been sorted out in the Infinity product line. Still to be sorted out are overlaps between Infinity and Kony’s UI/UX assets. leader Emily Steele will be retained.

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Mobile Banking Apps Get a Blah Net Promoter Score From Consumers, Bank Innovation Finds

Bank Innovation

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores. NPS scores range from -100 to […].

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The 25 Most Absurd Job Titles In Tech

CB Insights

As of this publication, LinkedIn showed active listings for a UX design alchemist at Critical TechWorks and a product and solutions development alchemist at Together Abroad. Health food delivery company Oh My Green is hiring for a happiness manager, aka an operations manager. This is not the only alchemist position out there.