PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

DECEMBER 9, 2020

Days after the first Pfizer/BioNTech vaccine announcement was made, PYMNTS set out to discover how a much-anticipated COVID-19 immunity shot is likely to move the needle of normalcy and begin to boost confidence, allowing America to affect a recovery in full. Surveying a census-balanced panel of over 2,800 U.S.

Branding 148

Branding Data Study Millennials 148

PYMNTS

JANUARY 24, 2017

It looks as though millennials may soon face competition as the generation to watch. According to a new study from HRC Retail Advisory , Generation Z is expected to make up nearly 40 percent of the population of North America by the year 2020 – easily making them the generation retailers must be paying attention to.

Retail 100

Retail social media Survey Study 100

PYMNTS

DECEMBER 30, 2020

This year will not only go down in history as “the year of the pandemic,” but for consumer packaged goods brands, it will also be known as “the year of direct to consumer.”. 1 reason cited involves loyalty to well-known brands. This suggests that D2C does well in areas where consumers have strong brand preferences.

Branding 257

Branding Millennials Retail social media 257

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Below, PYMNTS rounds up the top trends of the year and sheds light on how retailers are tapping into mobile apps to make the shopping experience more convenient and less time consuming for shoppers. Apps As Mobile Ordering Tools.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

MAY 24, 2018

Some landlords announced new deals for residential uses, while retailers and real estate owners in general seemed to be collaborating more closely to keep shopping centers alive. You don’t have to fill retail with retail anymore,” remarked Greg Maloney, head of JLL’s America retail business, at the event.

Retail 103

Retail Las Vegas Millennials America 103

PYMNTS

JUNE 25, 2018

As a long-time Whole Foods customer, I know, like and trust the Whole Foods brand and the quality of the products they carry in-store. On top of Prime Deals, brands will be able to offer me deals to select their brands over others with special coupons and offers too, just like they do today online at Amazon Pantry.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

JANUARY 18, 2017

In the new year, it seems very fashionable for retailers to re-think global growth. Part of this restructuring includes, also according to the release, a new brand-centric structure that focuses on four global brand teams: Revlon, Elizabeth Arden, Fragrances and Portfolio Brands.

Millennials 100

Millennials Branding Regional America 100

PYMNTS

APRIL 25, 2019

These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines. HSEL connects more than 1,500 high school virtual sports clubs across North America. The lifestyle retailer will donate $10,000 to HSEL’s scholarship prize pool.

Retail 166

Retail America Video Millennials 166

PYMNTS

JANUARY 24, 2020

As the retail industry faces a string of closures, Mars Retail Group is bucking the trend by growing its M&M’s candy stores in the U.S. The stores will be located at Minneapolis’ Mall of America, Orlando’s Disney Springs at Walt Disney World Resort and in Berlin, Germany, Fox Business reported.

Minneapolis 101

Minneapolis Marketing Retail Millennials 101

PYMNTS

AUGUST 22, 2018

We operate the only truly global luxury digital marketplace at scale, seamlessly connecting brands, retailers and consumers. The reach is considerable, touching 335,000 stock keeping units (SKUs) across 3,200 brands. We are redefining how fashion is bought and sold through technology, data and innovation.”.

Online 101

Online Retail Branding Data 101

PYMNTS

OCTOBER 21, 2020

21) that it is launching a new destination for electronics products to feature Certified Refurbished products, not from its sellers but from brands like De'Longhi, Dirt Devil, Hoover, Makita, Philips and Razer, which will sell exclusively on the eBay platform. The reCommerce trend continues to gain momentum. eBay announced on Wednesday (Oct.

Branding 192

Branding Samsung Meeting Millennials 192

PYMNTS

MAY 4, 2017

In the latest webinar series, PYMNTS’ Karen Webster jumped into the findings of the Global Cash Index, gaining a sense of the story behind the numbers in the United States and the Americas in general. Turning to the Americas — defined as the U.S., percent over that time frame.

ATM 192

ATM Millennials United States Study 192

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JANUARY 17, 2019

Earlier this week, Hong Kong-listed luxury cosmetics firm L’Occitane International SA announced its intended $900 million acquisition of British beauty and skincare brand Elemis. The deal is the latest in a spate of acquisitions of high-end skincare brands. There are also the efforts of mass market retailers. billion).

Branding 123

Branding Regional Retail New York 123

PYMNTS

FEBRUARY 6, 2020

The retail angle (outside of Nike’s own stores) is that the company is betting consumers will be attracted to environmentally friendly products, regardless of whether they have a “swoosh” or not. “The 6), marking his first television interview since taking the helm at the retailer last month. “It Of those, 12.4

Millennials 152

Millennials Miami Retail Examples 152

PYMNTS

MARCH 2, 2018

Cash back programs are nothing new for financial institutions (FIs), but the banking industry may be well-served to take a few cues from the masters of rewards: retailers. For millennials, these cards simply don’t induce the same debt-based anxieties as credit cards. Think like a retailer. Winning the millennial market.

Millennials 101

Millennials San Diego Cards Retail 101

PYMNTS

AUGUST 13, 2018

Loyalty rewards for shoppers are not new to the Gap , or its associated brands, Banana Republic, Athleta and Old Navy. For those who carry either the branded Gap card, or the Gap Mastercard (or anyone who has ever been part of a retail rewards program), the offerings are fairly familiar. We have a successful Gap, Inc.

Fort Worth 107

Fort Worth Branding Cards Retail 107

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Pundits identify bellwether states to predict election outcomes.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

DECEMBER 4, 2018

In September, Bank of America announced that it would roll out a Premium Rewards credit card that offers customers unlimited points that never expire. The Millennials Cometh. We are talking here, of course, about millennials. In fact, more than half of FIs plan to focus on digital wallets over the next three years.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

MAY 22, 2018

This challenge is seen across the spectrum of consumers, but it’s most acutely noticeable among older or bridge millennials — consumers between the ages of 30 and 40 who are buying houses, having children and beginning to settle into their roles as the drivers of commerce in the U.S. So, what’s a brand to do?

Millennials 109

Millennials Branding Retail Online 109

PYMNTS

FEBRUARY 18, 2020

“Nutritional content is a primary concern for new product development in mature markets such as North America and Europe. To add value and give products a health halo, cereal brands incorporate ancient grains, superfoods, probiotics, or seeds and nuts.”. The past few weeks have seen all of these trends – and more – manifest themselves.

Trends 160

Trends Branding Strategy New York 160

PYMNTS

FEBRUARY 27, 2019

Online luxury marketplace 1stdibs stands as an example of that kind of content, along with providing — as do some other companies — a demonstration of the appeal of both digital and physical forms of content to tie consumers to a brand or ecosystem. But catalogs can work, as 1stdibs and other retailers have learned. billion in 2007.

Retail 214

Retail Online America Millennials 214

PYMNTS

MARCH 1, 2017

Brian Billingsley, CEO North America at Klarna , joined Karen Webster to discuss those partnerships and the benefits that it believes its more streamlined financing options can bring to the consumer purchasing experience. The Revolving Difference.

Customer Experience 100

Customer Experience Millennials Branding Cards 100

PYMNTS

MAY 25, 2017

The goal is for retailers in more than 8,000 Hong Kong stores that accept yuan-based payments to convert to the Hong Kong one. They also acknowledge the well-known fact that millennials love retro — “vintage” — and that nostalgia marketing is a surefire way to win their attention — and brand loyalty.

Mobile 101

Mobile Payments Millennials America 101

PYMNTS

JULY 6, 2018

Though millennial parents were hit with nostalgia, when it comes to the world of toy sales going forward, market watchers of all kinds have been asking themselves the same question for weeks: Now what? Geoffrey the Giraffe is, sadly, no more. Even in its declining days, Toys R Us represented some 12 percent of the U.S. But will it?

US 101

US Retail Branding New York City 101

PYMNTS

JULY 15, 2016

When Amazon, the largest retailer by market cap, says that it had its best day ever , it’s hard not to call that a sizzle – and then some. We understand that sometimes brands do things in an effort to get a little boost so that people notice. Pokémon GO: Pet Rock or Opportunity To Rock Retail? Amazon Sellers . As prove by.

Retail 100

Retail FDIC Bitcoin Lending 100

PYMNTS

MARCH 14, 2016

In retail, and especially for personal beauty brands trying to navigate brick-and-mortar and online subscription spaces, this is doubly true. Calvin McDonald, CEO of Sephora Americas, talked the Innovation Lab up as Sephora’s crucible of retail disruption. “These female founders from the U.S.,

San Francisco 100

San Francisco Innovation Retail Branding 100

PYMNTS

NOVEMBER 26, 2018

With the system, drivers of eligible Buick, GMC, Cadillac and Chevrolet vehicles can find gas stations and make payments at 11,000 Shell-branded fuel stations in North America from within their vehicles. Sixty-two percent of bridge millennials say that if an app is convenient, they might use it to pay at a gas station.

Marketing 153

Marketing Mobile Millennials United States 153

PYMNTS

NOVEMBER 15, 2016

But in North America, placing mobile orders to restaurants is still a novelty. Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. Seventy-seven percent of North American customers ages 18 to 34 want or expect mobile ordering at fast-food restaurants.

Technology 100

Technology US San Francisco Survey 100

PYMNTS

SEPTEMBER 3, 2019

And yet others have laid cereal at the feet of millennials bent on destroying every American institution – up to and including Captain Crunch. According to one study , about 40 percent of millennials report that preparing cereal is simply too difficult of a process to take on first thing in the morning.

Millennials 130

Millennials New York Maine America 130

PYMNTS

JUNE 12, 2018

However, not all health and beauty retailers are taking advantage of omnicommerce channels and features: Health and beauty stores scored a 36.5 average satisfaction score for omnichannel retailers in the PYMNTS Omni Usage Index. Twenty-eight percent of consumers valued coupons most when shopping at health and beauty retailers.

Retail 109

Retail Examples Boston Mobile 109

CB Insights

OCTOBER 10, 2018

See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future. Startups targeting retail and commercial banking have been emerging globally, spurred by favorable tech regulations, an uptick in mobile adoption, and shifting customer demographics. Incumbents Play Catch-Up.

Retail 78

Retail Cards Millennials Mobile 78

PYMNTS

SEPTEMBER 20, 2018

Almost half – 43 percent of high-income millennials – said they would be more likely to visit a gas station if its app offered them convenience, loyalty and savings, according to the PYMNTS Paying At The Pump report. In a June interview with PYMNTS, GasBuddy CEO Sarah McCrary explained that customers rarely shop by brand.

Mobile 140

Mobile Payments Google Millennials 140

The Financial Brand

OCTOBER 8, 2020

Looking to cement its dominance in retail banking, Bank of America created Life Plan 1.0, The post Inside the Strategy Behind BofA’s Digital Life Planning App appeared first on The Financial Brand. a digital app tightly tied to in-person experience.

Strategy 39

Strategy America Branding Retail 39

PYMNTS

JULY 25, 2019

In an interview with PYMNTS, Deirdre Ives, CEO and managing director at Wirecard North America, noted that when it comes to innovation, issuers face challenges in meeting the needs and expectations of a diverse populace of users spanning borders and cultures. That’s especially true among younger users such as millennials.

Payments 189

Payments Innovation Examples FDIC 189