Remove 2024 Remove Customer Experience Remove Security Remove Technology
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Trends Shaping the Insurance Industry in 2024

Perficient

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

Trends 221
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Top 6 Trends for the Banking Industry in 2024

Perficient

This blog was co-authored by Perficient’s Chief Strategist and banking expert: Scott Albahary A slowing global economy, coupled with a divergent economic landscape, poses challenges for the banking industry in 2024. Personalization not only enhances the customer experience but also strengthens the bond between banks and their clientele.

Trends 221
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‘New Year, New Me’ CX Edition

Gonzobanker

In 2024, Smarter Banks will go on offense and differentiate with the customer experience. When it comes to client experience in banking, the last three years have been a long, reactionary grind of responding to COVID, a white-hot labor market driving up turnover, and rapidly shifting competitive dynamics.

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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient

Security/Biometric Payments With the widespread popularity of digital payments continuing to grow, security remains at the forefront of concern for payment companies and their vendor partners. To use this offering, cardholders enrolled a fingerprint to have securely stored on their card. million in 2024.

Industry 471
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How Unattended Retail Is Getting Smarter

PYMNTS

Along the way, retailers are leveraging, and will continue to leverage, the latest payments technology developments to maximize revenue, while maintaining security of the transactions themselves. He noted that software solutions also improve the customer experience through marketing schemes and loyalty promotions.

Retail 138
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How Innovative mPOS Is Paving The Way To A Self-Checkout Future

PYMNTS

Customers bag their purchases at a checkout station, and a receipt is available through the app or via email. The projected value of the global POS software market by 2024 is said to be $30.9 And nearly three quarters — or 73 percent — of consumers want self-service technology, such as self-checkout. Roche Bros.

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Bank IT Spending – Use These Metrics to Improve Performance

South State Correspondent

Marketing and technology (IT) are two budgets that have taken the most significant hit. In this article, we partner with Gartner to look at 2024 key IT metrics and provide strategic insight into how much your bank should be spending on IT. Technology-forward banks spend as much as 16.4% and 11.1%, with a median of 8.1%

Capital 195