Fintech Labs Insights

MARCH 15, 2024

This time around he’s going after an even bigger market, AI in financial services. The event is organized by industry veteran Bruce Burke who first landed on the events radar with his well-timed Social Mobile Payments conference launched in 2011.

Conference 15

Conference Las Vegas Fintech Case Study 15

Gonzobanker

FEBRUARY 1, 2024

We can’t sleep on non-bank competition, bigger banks controlling even greater market share, or big tech and embedded finance. Concerns about successors to today’s executive leadership teams dominated many presentations. Old Ways Won’t Open New Doors While we can’t predict the future, we sure can prepare for it.

Conference 88

Conference FDIC Arizona Industry 88

South State Correspondent

JANUARY 3, 2024

These books span a range of banking topics but emphasize second-order thinking, productivity, building client relationships, and innovation. Within the story are multiple lessons on dealing with the theory of constraints, choosing key performance indicators, organizational dysfunction, management, and leadership.

Leadership 370

Leadership Management Strategy How To 370

FICO

JANUARY 18, 2023

Wed, 01/18/2023 - 22:50. Today, FICO released its highly anticipated third annual State of Responsible Artificial Intelligence (AI) in Financial Services report, developed in collaboration with market intelligence firm Corinium. Industry Leadership in Artificial Intelligence Already Exists. . Thu, 12/19/2019 - 16:29.

Analytics 52

Analytics San Diego Regulation Compliance 52

Cisco

MARCH 26, 2021

The last year has brought change and innovation. Customer experience and operational efficiency have quickly become how retailers differentiate themselves in a crowded market. From 2018 to 2023, IoT connection growth is expected to grow at 19% per year with the adoption of new IoT applications. The future of retail is here.

Customer Experience 71

Customer Experience Retail Operations Security 71

FICO

MARCH 14, 2023

In this post, I will touch on the current state of health insurance claims automation and common pressures for innovation in claims operations. I will share typical challenges to improvement in claims automation and how to drive an automation initiative forward.

Software 98

Software Management Analytics Operations 98

Gonzobanker

DECEMBER 14, 2023

Merger of Equals Deal of the Year (Credit Union) – Spire Credit Union and Hiway Credit Union put 2+2 together to make a $4 billion institution in the Minnesota market. While Huntington is down like most bank stocks, the pain hasn’t been as severe, and Huntington doubled down on local markets in 2023 by consolidating business units.

Fintech 195

Fintech Community Regional Technology 195

FICO

MAY 17, 2023

These rich enhancements span the digital innovation lifecycle, from data to insights to actions to business outcomes and further differentiate our flexible capabilities like analytics & machine learning, decisions, mathematical optimization, and business simulation.

Analytics 52

Analytics Innovation Data Tools 52

Gonzobanker

DECEMBER 19, 2022

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. Let’s see how this new scale allows for big investments in future innovation. She was a trailblazer and an early innovator in analytics.

Community 216

Community Fintech Industry Innovation 216

Cisco

MAY 5, 2021

As phone-based contact center communications are reducing from 64% in 2017 to a projected 15% in 2023, Investments in self-service capabilities over digital channels are projected to increase significantly. You already have a CRM, a Marketing Automation platform, or Call Center software. What’s filling in the gap?

Customer Experience 129

Customer Experience Branding Tools Strategy 129

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership.

Operations 82

Operations ATM Customer Experience Examples 82

FICO

JANUARY 5, 2023

Four 2023 U.S. Open banking, BNPL, cybersecurity and AI will all be under the microscope for regulators and policymakers, but not all areas will see major action in 2023. Thu, 01/05/2023 - 15:45. The CFPB's New Open Banking Proposal Will Accelerate Exciting Product Innovations. FICO Admin. Tue, 07/02/2019 - 02:45.

Policies 52

Policies Company Regulation Risk Management 52