2023 Compliance Customer Experience Innovation 
Perficient
FEBRUARY 22, 2023
In the banking industry, RPA is being used to automate a wide range of processes, from loan origination and account opening to back-office processes, such as compliance and accounting. Next, we’re observing a continuously increased focus on customer experience.
Perficient
FEBRUARY 2, 2023
In 2023, we expect to see this response exaggerated and heightened. Vendor and payment companies alike are seeking and creating solutions to provide their customers with the most secure digital payment experiences possible. One example of this effort, which we expect to see more of in 2023, is biometric payments.
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South State Correspondent
OCTOBER 26, 2023
The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon. Generative AI: Traditional AI was ever-present in touted solutions regarding fraud, risk management, and the customer experience.
FICO
JANUARY 18, 2023
Wed, 01/18/2023 - 22:50. Having worked closely with business leaders in banking and financial services for decades, I have a deep respect for their rigor in achieving regulatory compliance in a multitude of areas. In pondering the regulatory and compliance horizon for 2023, the American Banking Association noted: .
FICO
APRIL 26, 2023
According to the Australian Competition and Consumer Commission’s Scamwatch , for example, more than 57,000 scams were reported in the first two months of 2023 alone. According to the 2023 FICO Global Scams Survey , 51% of consumers worldwide believe their friends or family members have been victims of similar scams. Register now!
FICO
MARCH 30, 2023
And data from the latest US FICO 2023 Scams Survey shows that 72% of Americans have gotten an unsolicited text, email, phone call or other outreach they thought was part of a scam, further highlighting the pervasive and persistent nature of scammers. And I don’t have to worry about back problems from sitting on a small phone book!
FICO
FEBRUARY 17, 2023
Innovation Born of Necessity Recently, my digital wallet visions were tested by my rusty golf skills. Learn how FICO lets you use omnichannel communications to connect with customers across the financial lifecycle, and create delightful customer experiences wherever customers engage. TJ holds a B.S.
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