Perficient

NOVEMBER 21, 2023

Many of my conversations and learnings from this year’s ITC event involve agent systems and ecosystems, embedded insurance, and – of course, the hot, new topic for 2023 – generative AI. Personalized Experiences Across the Ecosystem We are looking at a lot of different technologies and platforms to help enable personalization.

Industry 221

Industry Conference Meeting Maine 221

South State Correspondent

JANUARY 30, 2024

The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience. Technology-forward banks spend as much as 16.4%

Capital 195

Capital Operations Customer Experience Comparison 195

Independent Banker

DECEMBER 31, 2022

The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings. Increased competition signals that the payment relationship with the customer is up for grabs by a growing group of challengers. Create frictionless customer experiences.

Trends 140

Trends Payments Community Bank Texas 140

Abrigo

SEPTEMBER 11, 2023

Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. Conclusion Paving the way for banking AI Generative AI, like breakthrough technologies before it, could dramatically affect our financial institutions and how we serve our customers or members.

Risk Management 195

Risk Management Data Technology Fintech 195

PYMNTS

AUGUST 13, 2020

To provide further same-day and next-day services to its customers, Lowe’s Companies, Inc. billion in 2018 to grow its distribution network up to 2023. percent for Q1 as it responded to COVID-19 by offering support to customers, workers and communities. The retailer unveiled an investment of $1.7

Online 142

Online Nashville Tennessee Retail 142

Independent Banker

OCTOBER 31, 2022

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. Customers don’t want a fragmented banking relationship.

Community Bank 91

Community Bank Community Customer Experience Data 91

Fintech Labs Insights

JULY 11, 2023

Below is our curated list of the best global banking tech events, conferences and trade shows in 2023. These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

Las Vegas 12

Las Vegas San Diego Conference Austin 12

Fintech Labs Insights

MAY 2, 2023

Below is our curated list of the best global banking tech events, conferences and trade shows in 2023. These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

Las Vegas 12

Las Vegas San Francisco San Diego Conference 12

South State Correspondent

JULY 25, 2022

2023 View: One extensive conversation that is taking place around bank performance is the fact that the Fed might be done with its rate hiking cycle earlier than planned, and the bulk of margin benefit would have accrued in 2022. Be prepared for the question of if you believe earnings will be lower in 2023.

Trends 195

Trends Lending Marketing Capital 195

Fintech Labs Insights

JANUARY 18, 2023

Below is our curated list of the best global banking tech events and conferences in 2023. These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms.

Las Vegas 12

Las Vegas San Diego Nashville Charlotte 12

FICO

MARCH 28, 2023

I founded a FICO Women Leaders initiative that uses networking and the power of community to help women succeed as leaders in a highly complex technology firm. Our aim is to give back, help more women develop and grow, and champion the message and value of community and network for all. Join us there!

Leadership 52

Leadership Software Community Florida 52

Gonzobanker

DECEMBER 19, 2022

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. In January, we were discussing crypto and the need to formulate customer crypto strategies. Provident Financial Services, Inc. merges with Lakeland Bancorp.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

JULY 10, 2020

Forty-five percent expect it to be 2023 and beyond. Community-based institutions have unique circumstances (and personal viewpoints) that impact how they see the world in the future and what planning will look like for them. Elevate priorities that support digital, automation and customer experience. Getting Back to Work.

Risk Management 88

Risk Management Capital Strategy social media 88

South State Correspondent

OCTOBER 28, 2022

Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. Any community bank that believes it can keep up and thwart millions of attacks per second is fooling itself. If Goldman, Chase, Moven, and Simple couldn’t do it, it is doubtful a community bank can. A balance sheet matters.

Conference 195

Conference Technology Las Vegas Trends 195

PYMNTS

NOVEMBER 14, 2018

For guests who do want to check in with a person, they can visit with a community manager for the more traditional hotel experience. Still, the technology is emerging, and, as the PYMNTS Unattended Retail Tracker notes, the projected value of the global self-service market is expected to reach $13 billion by 2023.

Miami 115

Miami Branding Comparison Software 115

Social Assurance

APRIL 13, 2021

By 2023, the aggregate potential cost savings for banks from AI applications is estimated at $447B. While fraud, customer service, and process efficiency are important, the long game here is financial wellness. Financial wellness for our clients, customers, communities, and of course, our children. Efficiency Ratio.

Branding 15

Branding Fraud Arizona Data 15

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. It’s a sad consequence, but there is no other way [to communicate].”. ” Customer Service: Customer experience goes virtual with conversational AI. Chatbots were on pace to save these sectors more than $11B by 2023.

Industry 101

Industry Technology Online Video 101