PYMNTS

AUGUST 25, 2019

Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool. In another attempt to reach millennials, Kohl’s partnered with Popsugar to launch a clothing line last September. Kohl’s own curated lines will roll out in October with brands Adore Me and pop-up card designer Lovepop.

Millennials 133

Millennials Data social media Branding 133

PYMNTS

DECEMBER 6, 2019

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. However, they are also hesitant to pay for those new experiences with credit cards or other traditional financing options. How Bridge Millennials Are Driving More Demand For Flexible Payments.

Millennials 219

Millennials Payments Retail Apple 219

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. That’s not to say physical retail is dying.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

JANUARY 10, 2020

They want convenient booking tools, fast payment methods and secure reservations when planning their trips, and these needs have not changed much as millennials have come of age. Millennials and younger generations are digitally minded and want to interact with brands that can answer their personal requests through online and mobile channels.

Millennials 131

Millennials social media Mobile Payments 131

PYMNTS

DECEMBER 28, 2018

That means that on the brink of 2019, it remains uncertain whether the next year will look more like the best of times or the worst of times when it comes to providing consumers and small businesses (SMBs) with access to financial services — both in and outside the traditional bank-backed channels. The Two Faces Of Consumer Credit.

Millennials 145

Millennials Lending System Data 145

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. In these markets, fraudsters can find loopholes — stemming from the fact that retailers that accept cards don’t want to create too much friction for consumers.

Fraud 124

Fraud Retail Online Study 124

PYMNTS

APRIL 9, 2020

Though they’ve overcome serious technical hurdles, work well, and are now in the hands of billions of smartphone-owning consumers, mobile wallets including those from Big Tech players Apple and Google are starving for share as Q1 2020 usage slipped below an unimpressive 2019. percent in 2019.”. percent in 2019. up from 39.3

Mobile 140

Mobile Apple Cards Millennials 140

PYMNTS

FEBRUARY 14, 2020

11 to set up a bank card clearing business, providing it with access to a $27 trillion payments market. The People’s Bank of China said it has approved an application by Mastercard’s Chinese joint venture to run a bank card clearing business in the nation. In fact, more online payments mean merchants have less cash in the till.

Retail 141

Retail Cards Millennials Fraud 141

PYMNTS

DECEMBER 31, 2020

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. percent of millennials believe it is “very” important to receive payments in real time. percent of consumers who did so in 2019 — an increase of 27.4

Data 277

Data Innovation Payments Millennials 277

PYMNTS

DECEMBER 11, 2020

Capital One Halts BNPL Transactions On Its Credit Cards. Capital One Financial Corp is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “ risky ,” for both consumers and banks. Report: Millennials, Buy Now Pay Later And The Shifting Dynamics Of Online Credit.

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

JANUARY 20, 2020

Millennials to the Rescue. The experience of buying, sending and receiving greeting cards continues to undergo changes in a world where social media and sparkling, decorated texts often suffice for getting across congratulatory messages. And they’re buying fancier specialty cards, often with personal touches,” the report stated.

Retail 183

Retail Millennials Cards social media 183

PYMNTS

DECEMBER 26, 2019

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. A lot of these brands don’t have stores.”. And should be.

Retail 135

Retail Branding Course Charlotte 135

PYMNTS

OCTOBER 1, 2019

The steady drumbeat of tech has brought purchasing from bills and coins to cards and contactless payments – done across all manner of devices and through pushes, taps, swipes and waves, at any time. In paying for their retail purchases online and in store, in terms of the overall respondent pool, 9.6 percent of bridge millennials.

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

JANUARY 1, 2021

The consumers who shopped for anything from groceries to sporting goods to cars in December of 2019 are completely different from the ones who shop today. For the purposes of this exercise, we’re going to describe the “typical” grocery shopper – a bridge millennial, a 36-year-old mom of 1.93 How She Thinks About Vaccines.

Study 362

Study Survey Exercises Cards 362

PYMNTS

SEPTEMBER 30, 2019

Online Resale. Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

FEBRUARY 11, 2020

Consumers have long grown accustomed to online shopping, but familiarity does not necessarily result in increased purchase volumes. They may spend hours browsing retailers’ online or mobile websites, only to abandon the items placed in their carts — the digital equivalent to window shopping. BNPL Solutions and Breathing Room .

Millennials 130

Millennials Retail Mobile Online 130

PYMNTS

JANUARY 21, 2021

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders.

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

AUGUST 31, 2018

That arguably describes the recent acquisition of Seattle-based Blueprint Registry , an online universal gift registry, by David’s Bridal , the privately held wedding retail chain that traces its roots back to the first years after World War II. Online Advantages. When in doubt, bet on digital. Industry Changes. Industry Changes.

Online 100

Online Retail Seattle Industry 100

PYMNTS

NOVEMBER 27, 2019

To make things easier for shoppers, Walmart is also introducing an online gift finder and will launch a digital toy catalog on Nov. Millennials plan to spend more money this holiday season, and will use their mobile devices to do the majority of their shopping. Gift Finder. Consumer Preferences. That’s not all.

Trends 130

Trends Millennials Retail Study 130

PYMNTS

NOVEMBER 19, 2020

Forty-six percent prefer shopping online. In addition, 30 percent of shoppers, including 39 percent of Generation Z and millennials surveyed, would find a BNPL installment pay option a boost this year, according to the report. billion value in 2019. Klarna’s 2020 Holiday Retail Report found that most U.S.

US 186

US Millennials Branding Retail 186

PYMNTS

FEBRUARY 21, 2020

Forty-four percent of 200 millennials surveyed last year stated they were wholly responsible for making purchasing decisions at the B2B companies at which they worked, and an additional 33 percent played some role in this process. The Sizable Online Fraud Threat. Vendors do not always find the transition to online selling to be easy.

Customer Experience 152

Customer Experience Fraud Millennials Online 152

PYMNTS

DECEMBER 24, 2020

If there was a defining trend for payments in 2020, or a trend that gained the most traction compared to 2019, it was buy now, pay later (BNPL). Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. PYMNTS research shows 11.5

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

JANUARY 16, 2020

Convenience is key in the retail sector, especially in eCommerce, where merchants with frustrating or complicated online shopping processes can easily lose customers. Millennials have matured financially, but many remain wary of using traditional credit to buy even routine or small-ticket items. How Millennials Are Driving BNPL Growth.

Millennials 130

Millennials Mobile Retail Branding 130

PYMNTS

FEBRUARY 5, 2020

And while consumers were certainly spending at a more than respectable clip during holiday 2019, the ways they were spending began showing some notable changes, particularly among younger shoppers. in the last 18 months, reported a particularly robust 2019 holiday season, seeing $160 million in sales from Black Friday and Cyber Monday alone.

Cards 143

Cards Millennials Regulation United States 143

PYMNTS

APRIL 23, 2019

This might be a ploy to retain T-Mobile customers, but it’s also intended to appeal to consumers without any real affinity for a more traditional financial services provider, including the highly coveted millennial, as well as the unbanked and underbanked. Findings from the April 2019 Where Will We Bank Next? In fact, 72.4

Millennials 145

Millennials Mobile Study Branding 145

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

APRIL 30, 2020

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. customers reporting in 2019 that they primarily used digital channels for banking.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JULY 14, 2020

Similar to Afterpay online, shoppers can pay for their in-store purchases in four installment payments. “As we enter the second half of the year and retail re-emerges across the world, it’s critical we help our partners drive business growth, both online and offline,” said Nick Molnar , Afterpay Co-Founder and U.S.

Google 151

Google Apple Retail Millennials 151

PYMNTS

MAY 13, 2019

The spotlight burned brighter for peer-to-peer (P2P) payment services in the first quarter of 2019, with those payment methods finding popularity among more consumers. During Q1 2019, Zelle sent $39 billion through its network via 147 million transactions, the company said in a news release. P2P Marketing. P2P Impacts.

Payments 198

Payments Apple Cards Course 198

BankBazaar

JANUARY 9, 2020

BankBazaar , India’s leading online marketplace for financial products has launched the second edition of the BankBazaar Moneymood ® 2020 report. It offers insights from the credit purchase trends in India in 2019 and presents the outlook for 2020. Additional Reading : India Embraces Paperless Finance: BankBazaar Moneymood 2019 Report.

Report 136

Report Metro Cards Trends 136

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. GET THE 81-PAGE q1 2019 FINTECH TRENDS REPORT. Online wealth management tools are also becoming more common, such as True Link Financial ’s investment and trust administration tools. get the REPORT on next generation investors.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

DECEMBER 9, 2019

consumers are predicted to spend more than $1 trillion during the 2019 holiday season, mostly through online and Cyber Monday deals. This is especially true when attitudes toward holiday payment standbys like credit cards rapidly change between generations. Fashion to Figure has not completely let go of credit, of course.

Millennials 131

Millennials Branding Retail Payments 131

PYMNTS

AUGUST 12, 2019

No offense against Groupon, the relatively longstanding online discount provider, but the spotlight hasn’t been shining so brightly on the Chicago-based company in recent years. A study by eMarketer shows that most people, especially millennials , prefer to chat or message instead of calling on the phone. The program costs $4.99

Cards 100

Cards Online United States Chicago 100

Accenture

SEPTEMBER 22, 2019

By way of example, Monzo passed 2 million users in May 2019 and anticipates 3 million this year, while Revolut is targeting 10 million by 2020. in the year to February 2019. While our research reveals consumer trust in banks is at its highest since 2012, consumers’ concerns over online fraud and cybersecurity have also grown.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

FEBRUARY 11, 2020

Called See You Tomorrow , its “re-commerce experience” will include an online marketplace and brick-and-mortar location housed in the Nordstrom New York City flagship store on 5th Avenue. Nordstrom has not yet launched its online intake program where customers will have the ability to mail in merchandise.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. Take PayPal, for example. consumers showed that of the 7.75 Share of U.S.

Apple 227

Apple Study Innovation Survey 227