Remove 2007 Remove Customer Experience Remove Innovation Remove Operations
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Wells Fargo Head Of Innovation Group To Retire

PYMNTS

Wells Fargo announced on Tuesday (May 22) that Steve Ellis, head of the innovation group, will retire after nearly 31 years with the company. Before that, he started and ran the wholesale internet solutions group, which launched Wells Fargo’s Commercial Electronic Office (CEO) portal in 2000 and CEO Mobile in 2007.

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Accepting Nominations for Model Bank 2017

Celent Banking

We began the program in 2007 and are celebrating its 10th anniversary this year. We judge those initiatives on three core criteria – business benefits, degree of innovation, and technology or implementation excellence. For 2017, we are accepting nominations in five categories: Customer Experience.

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Anticipation For Amazon’s SMB Lending Disruption Grows

PYMNTS

The report points to sagging return on equities for the banks, which have not been able to surpass 10 percent since the 2007/2008 global financial crisis. Industry experts have highlighted small business lending as a key area in which these corporations could operate as they explore more ways to act like a bank.

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32 Corporate Innovation Labs In Retail

CB Insights

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

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2021 GonzoBanker Awards

Gonzobanker

Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Acronym of the Year. Has to be M-O-E. The most important aspect of this deal is Huntington.

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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

Over the last decade, Stripe has expanded its platform beyond payments processing to handling more complex marketplace transactions through Stripe Connect, while also offering complimentary services to help facilitate online commerce, drive growth for customers, and expand the funnel of internet businesses globally. TABLE OF CONTENTS.

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Is AR Having Its ‘Netflix Moment?’

PYMNTS

Netflix pre-2007 was a manual, paper-based system — relying entirely on manual shipping, manual returns and absolutely no customer self-service. The only way that a customer could get a DVD was to have it mailed to them in a little red package and to return it once the movie had been watched. The Customer Experience.

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