Retail social media User Experience Video 
PYMNTS
FEBRUARY 17, 2017
Social media is fast becoming a significant influence on the path to purchase. Businesses are taking notice and looking for ways to source crowd insights, sentiment and authentic user experiences to leverage the sway social content has over prospective buyers. Feelter scores each relevant social media post.
PYMNTS
JANUARY 28, 2019
And last week in payments and commerce was particularly drizzly — between real money launderers making use of fake video game funds, regulatory fines and earning fumbles, all kinds of players were reaching for their umbrellas over the course of the week. That, in turn, has led to increased prices levied on retailers and consumers.
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PYMNTS
JUNE 13, 2017
Following up on its venture into wearables last year, Snap has reportedly been working on a sequel to its video-enabled Spectacles glasses. We already know that Snap seeks to innovate with the camera and claims to have changed the social media user experience.
PYMNTS
JULY 6, 2017
To help provide customer service, and in some cases sales, businesses such as Domino’s Pizza, Bank of America and CNN have joined up with the social media giant to enhance their offerings. Specifically, the type of videos that allow chatbots to work inside them are called outstream. or a “Good Afternoon – Chat with us?”
Cisco
MAY 29, 2019
In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?
Cisco
MAY 29, 2019
In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?
Insights on Business
APRIL 28, 2017
Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Key to designing great products is thinking like a retailer.
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