William Mills

APRIL 7, 2016

3 topics to discuss with Gen Y members through blogs, social media and video. Millennials have misgivings about Wall Street, making credit unions ideal financial institutions to capture this demographic group’s business. Many credit unions have great budgeting tools on their mobile apps and websites. Retirement.

Millennials 40

Millennials social media Video Resources 40

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

MARCH 17, 2020

Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. Such tools allow consumers to find items that match photos of similar products and narrow their searches based on visual characteristics. Shopping online is second nature for most consumers, especially millennials and Gen Z.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

DECEMBER 10, 2020

It’s also a play to capture TikTok’s Gen Z and millennial audience. So it’s no surprise that Instagram is making moves to replicate TikTok’s most popular features — especially in areas where TikTok hasn’t already amassed a strong foothold, like Brazil,” says social media fan site Later. “In Comscore data says the share of U.S.-based

social media 257

social media Video Branding Online 257

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

NCR

JUNE 29, 2016

More worrisome are the kids who can’t remember a time before social media. And it has to do with the dreaded ‘m’ word: Millennials. When it comes to millennials, however, it’s very different. According to Gallup’s most recent report , barely 25% of all millennials feel an emotional attachment to a brand.

Millennials 45

Millennials social media Video Tools 45

PYMNTS

DECEMBER 8, 2016

Between the Instagram selfies, Twitter hashtags and Facebook posts, millennials seem to overshare. Their life is an open book on social media, and even the tiniest of details are never too much to provide. Millennials expect technology to intelligently know who they are, with any investigative work done on the back end.

Millennials 100

Millennials Data social media Technology 100

PYMNTS

MAY 4, 2017

Between Venmo’s services and new competitors like Zelle arriving on the scene, consumers have plenty of tools and solutions at their fingertips to help them send money requests to friends and families to split expenses. Vaughan said that adding this social media component to the dynamic makes P2P payment requests less uncomfortable.

social media 104

social media Payments Millennials Mobile 104

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. The highest interest is among “bridge millennials” whose card spend averages $40,000 annually. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

Gonzobanker

NOVEMBER 16, 2023

Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. hours per day on social media. Sofi has built strong engagement through its Richer Lives social media strategy and influencer Vivian, “your rich BFF.”

social media 97

social media Marketing Millennials Trends 97

PYMNTS

FEBRUARY 24, 2017

Revlon will be stamping its name on 10 million Amazon shipping boxes, said Internet Retailer , to make an impression on eCommerce shoppers (especially the coveted millennial cosmetics market) as part of a campaign called the Love Project. As PYMNTS reported in December , the beauty industry has become ruled by millennials.

Millennials 121

Millennials social media Strategy Branding 121

PYMNTS

NOVEMBER 30, 2020

They use their mobile devices for everything from checking the weather to posting on social media to pulling up real-time maps and using them to navigate to new destinations. This is especially true for Generation X and millennial consumers, at 37 percent and 36 percent, respectively. The report surveyed 2,141 U.S.

Fraud 171

Fraud Data social media Millennials 171

Insights on Business

JUNE 14, 2017

; increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed. They are tech savvy, mobile and social. More than ever – millennials seek customized experiences without a corresponding increase in prices.

Marketing 156

Marketing social media Millennials Customer Experience 156

PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. Boosting shopping via smartphone has been a challenge for retailers, even as consumers spend many hours each day using their phones to interact with banks, brands, news platforms and social media outlets.

Mobile 130

Mobile social media Retail Study 130

PYMNTS

MAY 19, 2017

From eCommerce warehouses like Amazon to social media sales, it’s no secret that constant connectivity has changed many consumers’ shopping habits. In fact, Kapoor said, the company has used connected tools, including mobile websites and social media marketing, to sweep up SharkNinja’s market share of vacuum cleaners in the U.S.

social media 100

social media Branding Retail Online 100

PYMNTS

OCTOBER 26, 2018

Pinterest, as the web’s best-known social media network/visual search engine, is among favored spots for online shoppers. Millennials use Pinterest as often as they use Instagram, and though the average age of a Pinterest use is a little over 40, the average age of an active Pinner is in the 30s.

social media 167

social media Tools Retail Report 167

PYMNTS

JANUARY 17, 2017

And for that reason, credit bureaus, financial institutions and even eCommerce sites find they must look elsewhere for verifiable data or risk overlooking good but “thin-filed” consumers, including millennials. This leaves many without the “creditworthy” data that makes “thin files” thick. Ayers’ guess is probably not.

Millennials 100

Millennials Data Fraud social media 100

Social Assurance

JULY 20, 2017

Why Millennials Need Banking Security and Compliance. This is why Millennials and Gen X-ers like me are some of the highest people at risk for financial theft and fraud. Your presence on social media helps digitally trusting consumers know what to expect from your organization. Seriously, like everything. Learn More.

Millennials 21

Millennials Compliance social media Security 21

Gonzobanker

APRIL 3, 2019

It’s not a “Millennial thing.” Focus on digital marketing and social media , supplemented with physical outreach to drive digital , such as enhanced contact centers, bank-at-work programs, trade shows, art exhibits and other outreach. It’s now the primary way the purchasing process begins, if not finishes.

social media 108

social media Exercises Millennials Training 108

Accenture

MAY 7, 2019

And it’s not just millennials who are thinking of jumping ship. However, this isn’t just a frustration for your average millennial. Digital ID & verification: Numerous tools, such as Trulioo and Jumio, can be integrated to auto-validate customers as part of their online journey. Complexity needs the human touch.

Customer Experience 178

Customer Experience Online Millennials social media 178

PYMNTS

JANUARY 27, 2020

It’s a measure of engagement that Schlossberg likens to “social media-style engagement,” and goes well beyond what many other personal financial apps struggle to achieve. Fifty-one percent of Even users look at the app every day, and use it to actively manage their finances and spending habits. Regulatory Thickets.

social media 199

social media Tools Mobile Millennials 199

PYMNTS

APRIL 27, 2016

Can the data trapped in “Digital Exhaust” – like online and social media data – be used to validate identity and predict fraud? Suppose you could build a model that would help financial institutions of any kind fill in those gaps with online and social data that could make thin files thick without increasing their risk?

Online 100

Online Data social media Fraud 100

PYMNTS

DECEMBER 22, 2018

Social media promotes the experience of buying and decorating those trees, something that is considered, in certain quarters, as more “authentic” than going with an artificial option. That is helpful especially for “millennial and Generation Xers,” he said. An longstanding adage — cliché? An longstanding adage — cliché?

Industry 134

Industry Millennials National Online 134

Independent Banker

FEBRUARY 24, 2016

Three ways millennials could accelerate FinTech trends in 2016. When it comes to finance, millennials are a generation known to be conservative in spending and distrustful of financial institutions. Thus, it’s not shocking that millennials are a driving factor in the growing financial technology, or FinTech, movement.

Millennials 70

Millennials San Francisco Bitcoin cryptocurrency 70

PYMNTS

DECEMBER 3, 2019

Even so, it will require long and hard work to build those better consumer experiences — and to provide tools and apps that enable bank and CU customers to exercise more control. Among millennials, for instance, some 80 percent frequently use apps that offer full controls. Banks are starting to recognize that,” Ali said.

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

JUNE 10, 2019

One of the takeaways from the Platform Economy Playbook is that amidst tech innovations like artificial intelligence (AI) to help personalize clothing selection and speed up delivery and social media-powered commerce, customer service has become a differentiator. According to the company, women over 65 were 3.4

Online 111

Online social media Retail New York 111

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. It has also meant working in anticipation of the changing needs of millennial users. You just start with that digital-first mindset.”.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

NOVEMBER 23, 2018

Indeed, that is one of the main ideas behind Instagram ’s recent move to offer three new ways for users of the Facebook-owned photo-sharing social media platform to discover products. PYMNTS recently caught up with Paige Cohen, manager at Instagram to learn more about Instagram’s updates to their shopping features. Mobile Bridges.

social media 163

social media Mobile Branding Retail 163

PYMNTS

JANUARY 15, 2019

In addition, the firm said that it is launching the second phase of its advertising campaign known as “Money is Changing,” and where the campaign will train a spotlight on millennial women, with focus on steps they have taken to tackle and overcome money-related challenges. India and Mexico.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

AUGUST 8, 2020

The bread of social media, like the people who were posting photos of it, always looked its best when presented to the world. Cottagecore and its strength as a social media movement are something of a contradiction. Will cottagecore face the same fate once consumers are less confined to their “cottages?”.

social media 218

social media Trends National New York 218

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. That can be a tremendous help. Keeping up with what’s next.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

AUGUST 7, 2018

It can happen pretty much anywhere, given the right tools. A potential consumer might visit a social media site, or a site devoted to, say, home cooking, with the main goal of reading content, learning something or digitally hanging out with like-minded people. Contextual Commerce Landscape. I’m happily surprised.”.

Meeting 110

Meeting social media Report Retail 110

PYMNTS

MAY 11, 2018

Analysts and media reports say that the service more than likely foreshadows other China-centric features to come from the hospitality, tourism and payments industries. The social media and messaging provider recently signed a deal with Western Union to add WeChat Pay to Western Union’s GlobalPay for Students. So is WeChat.

Retail 129

Retail Payments social media Mobile 129

NCR

NOVEMBER 29, 2016

The online review space has entered the social media era, and banks are struggling to catch up. Online reviews are social media. Most compliance departments treat online reviews as a form of social media, and the trend of customer intelligence has opened up a whole new way of understanding customers and building trust.

Online 40

Online social media Management Compliance 40

PYMNTS

MAY 3, 2016

Millennials are more optimistic about the next six months than business owners over the age of 50, researchers said. Finally, Capital One pointed to a gap in the use of technology and digital tools by these small business owners.

Capital 100

Capital social media Leadership Millennials 100

PYMNTS

MAY 26, 2017

PYMNTS caught up with Alexandre Gauthier, VP of marketing at Amilia, for insight into how new payment tools are modernizing the payment process for the recreational activities market, including youth sports, camps, daycare and parks and recreation, among others. The Alternative to Facebook?

Marketing 115

Marketing Payments Community Millennials 115

NCR

AUGUST 2, 2016

The online review space has entered the social media era, and banks are struggling to catch up. The theme on every bank’s social media manager is “compliance.” Online Reviews Are Social Media. Tools That Can Help. Tools like ReviewTrackers can help banks manage, monitor and analyze online reviews.

Online 40

Online social media Management Compliance 40