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The Holy Quest for CRM in Anytown, USA

Gonzobanker

DoRight, Calvin’s son and present-day CEO, realized that the bank’s growth across counties, states and lines of business had made managing relationships much more involved than the ol’ nod to a customer on Main Street in the morning, an approach that had always worked well for his father. Fast forward to modern times, when Thomas B.

System 134
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Efficiency now: 8 smart strategy tips

Independent Banker

In 2022, things changed with whiplash speed, as the Fed hiked interest rates to quell inflation, the mortgage refinance market dried up and the effects of macro changes, from the Russian invasion of Ukraine to a talent shortage, began to be felt keenly. How can they counteract these effects and maximize financial efficiency? Quick Stat.

Strategy 135
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SAFE Banking Act returns to Congress: Is safe harbor for cannabis banking on the horizon?

Abrigo

If signed into law, the SAFE Act would allow banks to provide services to cannabis-related businesses (CRBs) in states that have passed the legalization of marijuana in some form. According to a letter from the American Bankers Association (ABA) to the Senate Banking Committee, only about 11 percent of all U.S.

Lending 195
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Lending and credit risk resources: The top downloads of 2023

Abrigo

Takeaway 3 Insights related to risk rating processes, ag lending, and signs of contractor failure were also popular. Abrigo’s team of former bankers and other experts produced dozens of webinars , whitepapers, and blog articles in 2023 to help lending and credit staff.

Resources 221
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Commercial Credit Trends – Where to Tread Carefully

South State Correspondent

In 2021, we published articles warning bankers against higher rates (for example, HERE ) and the resulting impact on credit. We have seen the higher rates, and now bankers should brace for a credit shock. The operative question is when commercial PODs will show a spike. Lending is getting riskier. This quarter, it is 2.58%.

Trends 195
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Growth Loops – The New Way To Grow Bank Product Sales

South State Correspondent

As a result, bankers love the idea of a sales funnel – put enough prospects at the top of the funnel, and a certain number of customers will fall out the bottom. Some will not know the answer, and other bankers will talk about more marketing, more salespeople, more geography, better follow-up, or a more focused sales effort.

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The most-read AML/CFT & fraud blogs of the year

Abrigo

Download now Takeaway 1 AML/CFT and fraud professionals often keep up to date on industry trends by reading Abrigo's blog. Those read most often in the past year include several that offer practical advice for operating AML and fraud programs. You might also like this infographic on the true costs of fraud at financial institutions.

Fraud 221