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15 Twitter accounts every bank executive should follow

Abrigo

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. His recent research reports have covered SMB lending, alternative lenders and automating commercial lending.

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3 Tips to Head Off a Digital Banking Conversion Nightmare

Gonzobanker

We’re living in a world where trust can snap overnight and social media has no off hours. A financial institution can change its lending system. Inform them of the upcoming change across all your brand’s channels (website, mobile app, social media). It can change its core system. Run these experiments.

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Deep Dive: Digital-First Banks Harness The Power Of Data Analytics

PYMNTS

Combining this technology with artificial intelligence (AI) can boost customer engagement and have innumerable benefits for FIs of all sizes and types. Banks can even harness external regulatory, trading and social media engagement data, all of which can be processed and analyzed to benefit their operations.

Analytics 237
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Five tech trends to set banks apart in the post-digital era

Accenture

This year’s Banking Technology Vision research tried to look beyond the common to identify five technology trends that we think will define the uncommon in the post-digital era. Responses from the 784 bank business and IT executives we polled helped shape our view on which technologies and innovations could be the secrets to success.

Trends 172
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10 Top Banking Podcasts You Should be Listening to

Abrigo

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. So far, episode topics include cover loan pricing in a rising-rate environment, cannabis-related banking , and technology implementation.

Community 195
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Trust Bank Onboards 450K Customers in 5 Months using FICO Platform

FICO

Trust Bank implemented the customer onboarding and risk management capabilities using FICO® Platform , a cloud-based decisioning platform that allows companies to centralize and operationalize advanced analytics at speed to enhance customer experience, for optimal digital onboarding.

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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. The law firm of Sidley Austin held a session on the CFPB’s uniqueness.