Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. Where is the focus of innovation moving forward? So we innovated the UI with Watson. Learn how IBM innovations are shaping the future of RegTech.

Compliance 87

Compliance User Experience Innovation Risk Management 87

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. >3 million digital end customers (retail & corporate).

UX 12

UX User Experience US Tools 12

Celent Banking

OCTOBER 10, 2016

The chip card does a lot for security, but the argument is that it adds friction to the checkout experience. With the card dip taking away from the user experience, the expectation is that mobile wallets will finally offer enough UX improvement over traditional cards that consumers might opt for them during payment.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

BankNXT

FEBRUARY 20, 2017

You have the opportunity to implement innovation and change the experience for your customers. Boring, bureaucratic, commoditised – why banks need to shift towards experience on BankNXT. Don't be the bank that just waits and waits, until it's too late. Story by Alex Nechoroskovas.

Innovation 73

Innovation User Experience UX Marketing 73

PYMNTS

JUNE 18, 2020

IP recognition technology is just one of many features merchants can employ to help streamline the cross-border payment experience for their visitors, however — and not all of these features are equally effective when it comes to enhancing their user experience (UX).

UX 159

UX Data United States Study 159

PYMNTS

AUGUST 6, 2020

Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods. Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether.

Report 159

Report UX Regional Retail 159

PYMNTS

FEBRUARY 13, 2018

Lingerie is a Valentine’s Day type of purchase, and, as Adore Me ’s Vice President of Customer Engagement Nicolas Capuono explained, it’s a purchase experience his firm is deeply dedicated to fixing. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

CB Insights

OCTOBER 10, 2017

For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion. Allowing users to “cut” by referring other users was an innovative idea, and it worked. The more people you refer, the faster you move up.

Tools 78

Tools Millennials US Maine 78