PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As But we at Citcon believe it will also be marked as the year that prompted stunning innovation across industries. That digital glue is payments.

Retail 211

Retail Payments Online Marketing Strategies 211

PYMNTS

JULY 17, 2020

The rise in online shopping amid the pandemic is making digital payment options essential to healthy cash flow. And shoppers want technology solutions like self-checkout in post-COVID-19 retail environments, while healthcare companies are teaming with pharmacies to provide patients with access to primary care clinics.

Retail 136

Retail Innovation Payments Data 136

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. With B2B eCommerce proliferating, the market is rapidly evolving to make way for new business and payment models in response to customer demand. Tying Payments With Loyalty.

Online 275

Online Marketing Payments Operations 275

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

OCTOBER 12, 2020

Online marketplaces are connecting retailers, consumers and nonprofits amid the pandemic. And online shopping and digital fraud are increasing simultaneously, but merchants can take steps to ensure that debit-based card-not-present (CNP) transactions are kept safe. 92%: Portion of U.S.

Retail 146

Retail Innovation Technology Security 146

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. And payments plays a big role in all those efforts — even though many companies don’t yet to seem to realize how to get the most from transactions.

Innovation 147

Innovation Retail System Course 147

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. Most often, our tech is used to power payments and to enable moments along the customer journey,” Ostoich said. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. Disney’s anticipated Disney+ , for instance, will reportedly launch on Nov.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JANUARY 21, 2020

And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

PYMNTS

JUNE 10, 2020

In investments, retail dispute management firm Chargeback closed a funding round to speed up growth and to help retailers reduce credit card disputes. And in tech, the future of retail may include mobile scanning. 42%: Share of consumers who are engaging in even the most routine activities online.

Retail 150

Retail Technology Innovation Data 150

PYMNTS

DECEMBER 31, 2020

Fast-forward to the present, and Afterpay now counts more than 11 million active customers at 63,000 retailers – and most recently reported doing $2.1 That’s because paper becomes the default method of payment when something goes awry — such as when banking credentials can’t be authenticated or identity cannot be verified.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

MARCH 20, 2019

For instance, why are there significant, revenue-draining gaps between what merchants think about payments innovation and what they actually do? Koopman and Karen Webster recently engaged in a discussion about how those gaps apply to a very specific but lucrative part of the retail landscape: the health and beauty product space.

Innovation 139

Innovation Retail System Payments 139

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JULY 15, 2020

Livestreaming online shopping is finally gaining momentum in the United States, via an evolving business model from Glamhive. In the automotive arena, sellers have implemented third-party technology such as virtual retailing to enable a completely digital vehicle sales process.

Retail 130

Retail Technology Cards Innovation 130

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. And in B2B payments, virtual cards are helping firms manage spend in real time.

Retail 187

Retail Data Trends Online 187

PYMNTS

FEBRUARY 14, 2019

And, whether a service offers streaming or on-demand delivery, it needs to make purchasing and payments as seamless as possible for the consumer. From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers.

Retail 129

Retail Online Payments United States 129

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. They influenced those choices by changing the consumer’s path to purchase and payment. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

Retail Online social media United States 131

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. These lanes allow customers to order and pre-pay online and pick up at a designated time. Contactless Payments. Loyalty, too, is a source of innovation.

Innovation 153

Innovation Retail New York City Minnesota 153

PYMNTS

APRIL 2, 2020

Retailers are under the gun to bolster their messaging and ordering capabilities for online shopping, as eCommerce becomes strained amid the coronavirus. Data: 30K: Minimum number of retailers that are alerted to theft by Indyme’s sensors and hardware. 42%: Share of retailers who cite concerns about consumer confidence.

Retail 151

Retail Innovation Data Online 151

PYMNTS

DECEMBER 9, 2020

When Home Depot announced last month its plans to acquire HD Supply Holdings , it wasn’t just a sign of expansion for the home improvement retailer. According to Goldman Sachs, the B2B payments space will see volumes topping nearly $200 trillion by 2028, more than five times the volume of B2C payment flows.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

AUGUST 14, 2020

In payment methods, Circle K announced a cashierless checkout pilot as convenience stores advance retail innovations. 60.6%: Share of consumers who have increased their use of online D2C channels to purchase food and beverage products during the pandemic. All this, Today in Data.

Technology 230

Technology Retail Apple Google 230

PYMNTS

OCTOBER 21, 2020

Customers are shopping online more often and are more frequently opting for contactless payment methods in stores, for example. They are also seeking out merchants that can swiftly and seamlessly offer them the payments and shopping experiences they crave. Forty-six percent of U.S.

Retail 174

Retail Payments Report Trends 174

PYMNTS

NOVEMBER 16, 2020

Rakuten , a Japanese tech company specializing in digital eCommerce solutions for retailers, is introducing a new subsidiary to bolster physical stores. Tentatively called Rakuten DX, the new unit will launch schemes for digital transformation at retailers’ physical shops, Rakuten said in a statement on Monday (Nov.

Retail 217

Retail Tools Online Meeting 217

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

Bank Innovation

JANUARY 23, 2018

EXCLUSIVE – The two fundamental keys to most challenges retail banks and payment companies face on the innovation front are personalization and efficiency, according to Alberto Corvo, a founding partner at fintech focused investment firm Motive Partners.

Innovation 186

Innovation Retail Fintech Payments 186

PYMNTS

FEBRUARY 6, 2017

Is retail just the land where shelves are stocked with goods, where salespeople appear at your elbow to inquire about your quest to buy? Is retail the purview of the buy button, the screen, and should it be defined as tied to the big screen (laptop) or small screen (smartphone)? Can payments help pave the way?

Innovation 100

Innovation Retail Payments Online 100

PYMNTS

JUNE 20, 2019

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets. Here’s some news: Amazon is not unbeatable.

Retail 125

Retail Innovation Online Taxes 125

Bank Innovation

FEBRUARY 6, 2019

For small business owners, freelancers, and gig economy workers, the minute you’re online — you’re global. Jody Perla, managing director at cross-border payments company Payoneer, told Bank Innovation this relatively new reality has led to increased customer and corporate expectations for seamless and transparent payments.

Innovation 170

Innovation Payments Online Management 170

PYMNTS

MAY 16, 2019

That provides a rough idea of some of the motivation behind Mastercard ’s latest effort in payments and commerce innovation — an effort described in depth in a new PYMNTS interview between Karen Webster and Amnah Ajmal, Mastercard’s executive vice president of core products. Not Just A Number. FinTech Role.

Innovation 170

Innovation Payments Fintech Cards 170

PYMNTS

JUNE 27, 2019

That sense of hope is a big part of childhood, and it applies as well to retail aimed as children, as least going by current developments involving Toys R Us. That news is another recent development in the world of children’s retail, where innovation continues. Retail Recommendations. Hope springs eternal. Market Void.

Retail 124

Retail Innovation US Report 124

PYMNTS

MARCH 10, 2020

In today’s top payment news, retail remains a bright spot in the markets, Ant Financial has rolled out a strategy for digital evolution in China, and the Consumer Financial Protection Bureau (CFPB) filed a suit against a Cincinnati-based bank. Payments Stocks Plummet While Retail Remains A Bright Spot.

Strategy 197

Strategy Retail Marketing Payments 197

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. It produced several payment trends, which can be found in the How We Shop report. D2C Explodes.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

JUNE 21, 2019

Online payment methods and digital technologies are coming into the working world. And, in retail, Verishop has officially launched as retailers find new innovation fuel against Amazon , and quick-service restaurants (QSRs) are enabling digital options with rapid growth in the order-ahead space.

Online 108

Online Payments Retail Data 108

PYMNTS

SEPTEMBER 28, 2020

Banks, businesses and consumers fundamentally altered how they interacted with each other in the early months of the COVID-19 pandemic — and regulators tasked with making sure their data and payments are kept safe took notice. Why Pandemic-Driven Online Payment Spikes Are Pushing Middle Eastern Regulators To Confront Privacy Questions.

Online 151

Online Report Payments Regulation 151

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. 14, Reuters reported about a week ago. The Right Fit. Nike and Voice.

Innovation 116

Innovation Retail Google Online 116