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How Experiential Retail Is Giving Physical Stores An Edge

PYMNTS

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210
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Digital-only First Internet Bank retains 90% of its original customers

Bank Innovation

As upstart digital-only banks face increasing pressure to acquire and retain customers, a 20-year-old online-only bank has managed to hold on to most of its original customer base.

Indiana 267
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Online Bank Tops List of Midsize Businesses in Indiana

Banking Exchange

One of the first online only banks was in the news this week for being a top place to work Community Banking Technology Retail Banking Tech Management Feature3 Fintech Feature Human Resources.

Indiana 60
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Simon, Taubman Join Forces To Save The Mall

PYMNTS

As retail owners face the challenge of decreased foot traffic and store closures brought on by the rise of eCommerce, mall owners have been aiming to change their properties with the introduction of dining options, entertainment and other features. Simon, which is based in Indiana, would pay $52.50 a competing owner of malls.

Detroit 132
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Lumin, Interra Credit Union Team On CU's Digital Banking Solution

PYMNTS

Lumin Digital ’s cloud-native platform will deliver banking solutions to Interra Credit Union ’s (Interra) 50,000-plus retail and business members, the companies said in a statement on Tuesday (Oct. It offers seamless integration with numerous PSCU tools and platform solutions — card services, rewards management, and data analytics.

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Mall Vacancies At Highest Level In Eight Years

PYMNTS

Some geographies are coping with the upheaval in retail better than others, as vacancies in U.S. Reis data indicates that the proportion of units sitting empty in some cities – with the inclusion of Birmingham, Alabama and Indianapolis, Indiana – is roughly four times higher than San Francisco, the Financial Times reported.

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Internal Memo: Simon To Reopen 49 Malls In May

PYMNTS

The properties in Texas, Indiana, Alaska, Missouri, Georgia, Mississippi, Oklahoma, South Carolina, Arkansas and Tennessee will not be limited to curbside-pickup reopening like the ones happening in Texas, the report said. Simon is also encouraging retailers to use technology, such as Apple Pay, for contactless transactions.