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Digital-only First Internet Bank retains 90% of its original customers

Bank Innovation

As upstart digital-only banks face increasing pressure to acquire and retain customers, a 20-year-old online-only bank has managed to hold on to most of its original customer base.

Indiana 267
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Online Bank Tops List of Midsize Businesses in Indiana

Banking Exchange

One of the first online only banks was in the news this week for being a top place to work Community Banking Technology Retail Banking Tech Management Feature3 Fintech Feature Human Resources.

Indiana 60
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How Experiential Retail Is Giving Physical Stores An Edge

PYMNTS

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210
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Deutsche Bank, PNC Plan To Reduce Brick-And-Mortar Bank Branch Footprints

PYMNTS

The company recently said it would shutter 180 out of 380 offices in the country, while putting $115 million toward its online client offering and eliminating 1,000 positions. The closings comprise approximately one in five of the firm’s branches in New York, Pennsylvania, Indiana and Ohio.

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Wells Fargo’s Q2 Disappoints After Scandals

PYMNTS

Second-quarter net income was impacted by a $481 million one-time expense resulting from a key Supreme Court decision related to online sales, South Dakota v. The San Francisco-based bank had a total of 5,751 retail branches by the end of the second quarter, citing 114 branch consolidations during the first half. Revenue fell to $21.6

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Here Are 35 Casualties Of The Retail Apocalypse And Why They Failed

CB Insights

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78
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How Can Banks Thrive in the Next Five Years?

Jeff For Banks

My Remarks to Bank Client's Annual Meeting of Shareholders "I want to thank [Chairman] and the Board, [CEO] and the management team for asking me to come out and remark on where I think the banking industry is going over the next five years. And products started migrating online. First Internet Bank in Indiana was founded in 1998.