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Digital-only First Internet Bank retains 90% of its original customers

Bank Innovation

As upstart digital-only banks face increasing pressure to acquire and retain customers, a 20-year-old online-only bank has managed to hold on to most of its original customer base.

Indiana 267
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How Experiential Retail Is Giving Physical Stores An Edge

PYMNTS

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. So, what constitutes experiential marketing for retailers? Wine and cheese for the shoppers?

Retail 210
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Lumin, Interra Credit Union Team On CU's Digital Banking Solution

PYMNTS

Lumin Digital ’s cloud-native platform will deliver banking solutions to Interra Credit Union ’s (Interra) 50,000-plus retail and business members, the companies said in a statement on Tuesday (Oct. It offers seamless integration with numerous PSCU tools and platform solutions — card services, rewards management, and data analytics.

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Risk-Aware Marketing to Personalize Telco Customer Engagement

FICO

Innovators are shoring up their market share by opting for cloud-hosted platform technology more typically favoured by banks. In the telco industry, success often hinges on a continual series of modest steps and small innovations, each building on what has worked before. Tue, 07/02/2019 - 02:45. by Tim Young. expand_less Back To Top.

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Here Are 35 Casualties Of The Retail Apocalypse And Why They Failed

CB Insights

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78
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Car Commerce Tracker: Integration, Investment

PYMNTS

Automatic will provide its onboard diagnostics (OBD-II) adapters and mobile apps to new AmFam policyholders who enroll in the company’s KnowYourDrive program, which reportedly starts in Arizona and Indiana this month and will roll out across the U.S. throughout the year.

Indiana 101
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The Rise of Telco Cloud-Based Platform Solutions

FICO

As a result, they’re contributing to driving up costs, slowing down innovation and frustrating customers. If decisions are to be allowed to directly be informed by the insight that data creates, then this is as much about the buy-in of management as it is about investing in the right technology. Tim Young. See all Posts.