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Digital-only First Internet Bank retains 90% of its original customers

Bank Innovation

As upstart digital-only banks face increasing pressure to acquire and retain customers, a 20-year-old online-only bank has managed to hold on to most of its original customer base.

Indiana 267
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M&A Update: Farmers & Merchants to Buy Indiana Community Bank

Banking Exchange

F&M set to acquire Ossian State Bank, while Consumers National Bank adds two CFBank branches and Coulee Bank brings on assets from BNC Management Feature M&A Financial Trends Feature3.

Indiana 60
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Online Bank Tops List of Midsize Businesses in Indiana

Banking Exchange

One of the first online only banks was in the news this week for being a top place to work Community Banking Technology Retail Banking Tech Management Feature3 Fintech Feature Human Resources.

Indiana 60
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First Merchants to shuffle management after CEO's retirement

American Banker

The Indiana company tapped CFO Mark Hardwick as its next CEO, while Michael Stewart, its chief banking officer, will become president. Michael Rechin will step down at the end of this year.

Indiana 31
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NCR Widens Regional Service With Purchase Of Midwest POS

PYMNTS

announced the acquisition of Midwest POS Solutions to expand its presence in Kentucky and Indiana, as detailed in a press release on Monday (Oct. The Indiana- and Kentucky-based Midwest POS technology company has been serving the restaurant industry for more than 75 years. Midwest POS is among the first NCR Aloha dealers.

Regional 128
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Lumin, Interra Credit Union Team On CU's Digital Banking Solution

PYMNTS

Founded in 1932, Interra is based in Goshen, Indiana and lives by its vision of “Do Well To Do Good,” and its mission of being the “most trusted and valued financial resource” for its members. . It offers seamless integration with numerous PSCU tools and platform solutions — card services, rewards management, and data analytics.

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Teachers Credit Union On Using Technology To Drive A Personalized Member Service Approach

PYMNTS

These include South Bend, Indiana-based Teachers Credit Union (TCU), which has nearly $4 billion in assets and serves more than 300,000 customers at 57 branches across Indiana and southwest Michigan. PYMNTS spoke with Dan Rousseve , TCU’s senior vice president, about the approach the CU is taking regarding customer service.