PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. So, what constitutes experiential marketing for retailers? Wine and cheese for the shoppers?

Retail 210

Retail Branding New York City Indiana 210

FICO

OCTOBER 12, 2022

Market-leading operators are incorporating mathematical optimization and simulation to continually learn and improve their acquisition strategies, customer experience and customer retention. Proactive Risk-Aware Management is Everything When it Comes to Retention. There’s a mass of customer data available.

Marketing 96

Marketing Analytics Customer Experience Data 96

FICO

NOVEMBER 2, 2022

In terms of revenue, the telco cloud-transformed operator will enjoy shorter time-to-market, with new and more relevant products and services, increased cross-selling and upselling through automation, recommendation engines, reduced customer churn due to streamlined contract renewals and an enhanced CX. Creating a Culture of Analytics.

Analytics 52

Analytics Customer Experience Data Indiana 52

FICO

SEPTEMBER 29, 2022

Even if they’re appealing to younger demographics, those with lean credit histories and so-called ‘thin-files’, success hinges on the perception of trust, security, appropriate risk-aware offers and the quality of customer experience. Tim has over 15 years' experience spanning banking, finance, retail and marketing analytics.

Analytics 52

Analytics Data Risk Management Customer Experience 52

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78

Retail Branding Company Capital 78

Jeff For Banks

JULY 5, 2022

My Remarks to Bank Client's Annual Meeting of Shareholders "I want to thank [Chairman] and the Board, [CEO] and the management team for asking me to come out and remark on where I think the banking industry is going over the next five years. First Internet Bank in Indiana was founded in 1998. And products started migrating online.

Millennials 78

Millennials Community Pennsylvania Community Bank 78

PYMNTS

OCTOBER 5, 2019

That lost library book we had almost managed to convince ourselves no longer existed. Because libraries need customers to keep coming in – and they have been finding out in recent years that a late fee and a disapproving librarian create a very bad customer experience … but one that is pretty easily rectified.

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188