Perficient

FEBRUARY 22, 2023

AI is increasingly being used to automate a variety of tasks in financial services institutions, including customer service, fraud detection, and loan applications. RPA is a form of automation that uses software robots to automate repetitive, mundane tasks, freeing up employees to focus more on strategic, knowledge-based, value-adding tasks.

Trends 474

Trends North Carolina Customer Experience Charlotte 474

PYMNTS

MAY 16, 2019

The former intends to integrate the latter’s Contact Center AI (CCAI) into its call center products and, in a recent interview with PYMNTS, Lasserre and Gnan Gowda, Genesys’ senior director of software product management and global security, discussed how this will help the company’s customers without compromising security.

Knowledge Base 100

Knowledge Base Fraud Security Software 100

PYMNTS

JULY 10, 2019

Despite the pervasiveness of digital identity in everyday life, concerns surrounding digital ID security continue to make headlines, with billions of dollars lost to fraud. Switzerland’s Jura Hospital is currently testing a 3D finger vein scanner to more effectively secure patient data. Find the feature story in the Tracker.

Apple 158

Apple social media Knowledge Base Mobile 158

PYMNTS

MAY 15, 2018

The Pros and Cons of Standard Security Choices. Beyond the static password, there are a few methods that organizations have been implementing in recent years to try to stay ahead of the fraud problem. Plus, data breaches have left a lot of those security responses exposed. Then there’s two-factor authentication.

Fraud 129

Fraud Training Security Compliance 129

PYMNTS

SEPTEMBER 6, 2018

The age of technology is, of course, well upon us, with Software-as-a-Service (SaaS) a key conduit to making sure that at least some business operations — once the province of spreadsheets and reams of paper — can be streamlined. they can take place with tokens classified as securities.

Compliance 133

Compliance Fintech Regulation Knowledge Base 133

PYMNTS

JANUARY 24, 2018

Securing the Signatures. Both solutions rely on knowledge-based authentication (KBA) protocols, like those used by banks or other financial players. “If That entails a knowledge-based authentication, which is similar to what a bank does.”. So, that’s the process people are used to, and the process they trust.”.

Knowledge Base 121

Knowledge Base Virginia Security Technology 121

Abrigo

MAY 8, 2024

You might also like this webinar, "The check's in the mail: Understanding and preventing check fraud." They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. That’s equivalent to 9% to 15% of operating profits, the report notes.

Examples 221

Examples Fraud Resources Risk Management 221