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Customer Experience in Financial Services

Celent Banking

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. The CXFS conference was all about the “voice of the customer” (VoC) and how financial institutions (FIs) can improve their customer “listening” skills.

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Meet Our 2023 FICO Decisions Awards Judges

FICO

Neeti Aggarwal manages the financial technology and innovation research at The Asian Banker. With over 19 years’ experience, she specializes in banking, technology and fintech developments across Asia Pacific, Middle East and Africa. Vice President of Worldwide Marketing for FICO. See all Posts. chevron_left Blog Home.

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Transformation Time Bomb?

Independent Banker

When it comes to finance, millennials are a generation known to be conservative in spending and distrustful of financial institutions. Thus, it’s not shocking that millennials are a driving factor in the growing financial technology, or FinTech, movement. Growth in investments.

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Inside The FIS Innovation Process With EVP Bruce Lowthers

PYMNTS

In the latest PYMNTS Commanders in Chief series, Bruce Lowthers, executive vice president of FIS Global, a financial technology solutions provider , and president of the company’s Payments Division , didn’t set out to be an innovator. That said, the place where I get the most information is through social media — like LinkedIn.

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Squared Away- How It Happened

Jeff For Banks

Also, if I included slides from conferences and presentations that I attended, I asked the firm if it was ok to use their material. While seventy-five percent done with writing, I read Conscious Capitalism by John Mackey of Whole Foods Market and Raj Sisodia. Marketing I'm now in the book marketing business.

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FinovateSpring 2017 Live Blog – Day 2

William Mills

We’ve worked with MX (then MoneyDesktop) in the past and these folks have ALWAYS done terrific presentations at Finovate. Seems like a pretty straightforward application of marketing automation and predictive marketing. New financial product category: home ownership investment. www.fucosolution.com.tw ^William.

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FinovateFall Sneak Peek: Buzz Points

Fintech Labs Insights

Ongoing marketing & cross-sell campaigns provided and delivered entirely by Buzz Points. Why it’s great: Buzz Points is the only rewards program to strengthen local, community connections while incorporating sophisticated technology that customizes the experience to the cardholder’s current location.