PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? If you take price out of the equation, the internet has become the petri dish for competition and acceleration and innovation. Even in the most rural pockets of the U.S., Sweating The Small Stuff.

Retail 101

Retail How To User Experience Innovation 101

Fintech Labs Insights

NOVEMBER 8, 2016

Fast-forward six years and Capital One owns the innovation mantle, at least in the United States. It has Capital One Labs , it runs an innovation centre in the Bay Area, and now offers the most advanced set of mobile apps in the card-issuing business. Its latest innovation? I clicked through the notice out of curiosity.

UX 17

UX Capital Mobile User Experience 17

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. For example, at the time that I joined OpRisk, my team was only four people. Where is the focus of innovation moving forward? So we innovated the UI with Watson. ” And like you said, back then we had smaller teams.

Compliance 87

Compliance User Experience Innovation Risk Management 87

Celent Banking

OCTOBER 10, 2016

Consumers can misunderstand mobile wallets : Many users of Apple Pay, for example, have a poor understanding of how the system actually works, with many assuming Apple is in control of their card details. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

JUNE 18, 2020

About half of European eCommerce sites use IP recognition technology, for example. So, which checkout features should international eCommerce merchants prioritize when designing their checkouts to optimize UX and maximize conversion?

UX 159

UX Data United States Study 159

PYMNTS

FEBRUARY 19, 2018

“Disruptive” is a common attribute, as is “innovative.” As we were contemplating how to move our text-based Messenger chatbot capabilities to voice and Google [Home] and Alexa, we had to first answer a few key questions: Where does the user data reside, how is it handled [and] how is the flow from one endpoint to another managed?”

Payments 125

Payments User Experience Security Examples 125

CB Insights

OCTOBER 10, 2017

It’s even harder when your target market would rather never think about what you’re trying to sell them — retirement, for example. For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion.

Tools 78

Tools Millennials US Maine 78